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Zephyr Cloud Status Page

Testing & Quality · monitored by Alert24

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All Systems Operational

Is Zephyr Cloud down right now?

No — Zephyr Cloud is up. All systems operational as of Jul 13, 11:42 PM UTC.

Current Status

All Systems Operational

View Zephyr Cloud status page ↗

Components

Zephyr Cloud (US)
Operational
Segment Analytics.js CDN
Operational
Jira Software Authentication and User Management
Operational
AWS rds-us-west-2
Operational
Segment Data Ingestion (Tracking) API
Operational
Jira Software Administration
Operational
Zephyr Cloud REST API(US)
Operational
AWS rds-eu-west-1
Operational
Jira Software Create and edit
Operational
AWS s3-us-west-2
Operational
Zephyr Cloud (EU)
Operational
Jira Software Viewing content
Operational
Zephyr Cloud REST API(EU)
Operational
AWS s3-eu-west-1
Operational
LaunchDarkly Feature flag CDN
Operational
Jira Core Administration
Operational
AWS ecs-us-west-2
Operational
Zephyr Remote MCP
Operational
LaunchDarkly API
Operational
Jira Core Create and edit
Operational

Recent Incidents

Issue accessing the Test Cycle edit view

major

Jul 7, 2026 · resolved Jul 7

The cause of this incident was an issue in the frontend deployment that affected the ability to access the Test Cycle edit view. This resulted in the view failing to load correctly, though the underlying data and backend systems were not impacted. We want to reassure customers that **no data was lost** during this incident. All Test Cycle data remained safe and intact throughout. During our investigation, we identified the faulty deployment as the root cause and rolled out a fix to restore normal functionality. Test Cycle edit view access has been confirmed as working. **If you are still experiencing issues**, please clear your browser cache and perform a hard reload of the tab, as cached frontend assets may need to be refreshed. While we are working hard to deliver the best experience to our customers, we apologise for any inconvenience that this might have caused.

Authorization error with Atlassian

major

Jun 10, 2026 · resolved Jun 10

The issue has been caused by an error with the Forge platform, logged by Atlassian on their StatusPage: [https://jira-software.status.atlassian.com/incidents/c436c8y239dv](https://jira-software.status.atlassian.com/incidents/c436c8y239dv) With Forge not processing scheduled tiggers properly, Zephyr can’t refresh authorization tokens for tenants. This has not impacted all tenants, but about 300-400 tenants were still impacted. After the issue was fixed with Atlassian, it took a long time for all authorization tokens to be refreshed for Zephyr. We are following up with Atlassian to check why it has taken so long, and what can be done in the future to minimize the impact for Forge apps. We apologise any inconvenience.

Zephyr MCP is down

critical

Jun 8, 2026 · resolved Jun 8

Zephyr MCP is operational again.

Zephyr is not accessible

critical

Feb 6, 2026 · resolved Feb 6

Jira incident is resolved.

Zephyr is not accessible

critical

Nov 27, 2025 · resolved Nov 27

This incident has been resolved.

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Zephyr Cloud status — frequently asked questions

Is Zephyr Cloud down right now?

No — Zephyr Cloud is up. All systems operational as of Jul 13, 11:42 PM UTC.

What is Zephyr Cloud's current status?

Zephyr Cloud: All Systems Operational. Alert24 checks Zephyr Cloud's status page continuously and can notify you the moment it changes.

How do I get alerted when Zephyr Cloud goes down?

Alert24 monitors Zephyr Cloud and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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