Current Status
All Systems Operational
Components
Recent Incidents
Activity-Instances Database Connection Exhaustion
majorMar 16, 2026 · resolved Mar 16
Our activity-instances database experienced connection exhaustion during peak traffic, causing errors on mobile API endpoints (food, activity, plans) and Fitbit sync. Idle connections accumulated beyond the server's limit, leading to rejected requests and degraded performance. The issue has been resolved by adjusting connection timeout and limit parameters. All services are operating normally.
Intermittent Database Load Issues
majorFeb 5, 2026 · resolved Feb 5
This incident has been resolved.
Mollie - iDEAL Payments Failing via Invoice Payment Links
majorFeb 5, 2026 · resolved Feb 5
This incident has been resolved.
Database Performance Issues
majorNov 18, 2025 · resolved Nov 18
This incident has been resolved.
Check-in Client Connection Issues Following TLS Protocol Update
minorNov 5, 2025 · resolved Nov 5
Following the scheduled maintenance to disable outdated TLS 1.0 and 1.1 protocols on November 5th at 09:00 UTC, a few reports were received indicating that certain Check-in Clients were unable to connect to the server. Investigation determined that these incidents were not caused by the TLS protocol update. The affected setups were running unsupported or misconfigured Check-in Client versions, which were unable to establish secure connections due to local configuration issues. The TLS deprecation has been verified to operate as intended, and no rollback is required. Next Steps: • Monitoring continues to ensure system stability post-upgrade. • Configuration inconsistencies identified during the investigation are being tracked internally for follow-up.
Get alerted when Virtuagym goes down
Alert24 monitors Virtuagym and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
