Hydrow Status Page

Jun 12, 2025 · resolved Jun 12

Our partner has resolved the outage impacting workout playback. We now consider this incident resolved. We apologize for any inconvenience and thank you for your understanding. If you continue to experience any issues, please contact Hydrow Member Services for assistance.

Jun 2, 2025 · resolved Jun 3

We have monitored for new instances of this error and have not identified any further issues. Hydrow members have also not reported new instances of failed updates. We now consider this incident resolved. If you continue to experience any issues, please contact Hydrow Member Services for assistance.

Aug 23, 2024 · resolved Aug 23

Website and cart operation have returned to normal and appear stable. Marking as resolved. If you have a problem adding to cart on hydrow.com, please reload your browser window. If the problem persists, contact http://support.hydrow.com. The root cause of the problem was with one of our infrastructure partners. Once their error was resolved, our issue was also resolved.

Aug 7, 2024 · resolved Aug 7

The issue has been resolved, and hydrow.com is loading normally. If you have a problem reaching hydrow.com, please reload your browser window. If the problem persists, contact http://support.hydrow.com. The cause of the problem was with one of our infrastructure partners. Once their error was resolved, our issue was also resolved.

Apr 16, 2024 · resolved Apr 16

Confirmed that all operations have returned to normal and all Hydrow members should now be able to work out again via Rower or Mobile app. We will be closing out this incident as resolved.