Is Smartsheet down right now?
No — Smartsheet is up. All systems operational as of Aug 28, 1:48 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Unexpected HTTP response code affecting login, sheet access, Control Center, Dynamic View and other premium apps
criticalAug 27, 2026 · resolved Aug 27
This incident has been resolved.
Sheets in Smartsheet US are failing to load
criticalAug 26, 2026 · resolved Aug 26
This incident has been resolved.
Intermittent Cell Link and Cross Sheet Reference delays/failures
minorAug 25, 2026 · resolved Aug 26
This incident has been resolved.
Sheets, Reports, and Workflow Services Are Impacted
criticalAug 11, 2026 · resolved Aug 11
On August 11 from approximately 7:00 AM to 4:20 PM PDT, some customers experienced timeouts or failures when loading sheets and reports, as well as automation workflow failures that caused some workflows to disable due to elevated error rates. The incident was caused by a database query-routing issue related to the conditions behind recent service disruptions, where certain reads were routed to primary write servers and an edge case involving sheet synchronization amplified the resulting load. We stabilized the service by 3:20 PM PDT and confirmed full recovery by 4:20 PM PDT after scaling affected services and failing over database servers to increase capacity. We identified and deployed a permanent code fix to correct the query routing. We are also improving monitoring and safeguards to detect and mitigate similar conditions earlier.
Smartsheet Slowness and Timeout Errors
majorJul 30, 2026 · resolved Jul 30
On July 30, 2026, between approximately 11:00 and 15:57 UTC, some customers could not load sheets and experienced API timeouts. This also affected Control Center, Table View, Timeline and Board views, Reports, Dashboards, Forms, Dynamic View, and Bridge integrations. The cause was a backend service that came under heavy CPU load during the morning traffic ramp-up. Its automated health checks began removing overloaded instances faster than replacements could come online, and the service's minimum capacity setting was too low to absorb the loss. Our engineers resolved the issue by raising the service's capacity limits, which restored healthy capacity and returned performance to normal within minutes. No data was lost. We have permanently raised the capacity floor, and we are tuning the health checks, adding earlier infrastructure-level monitoring, and building a runbook to prevent and speed recovery from similar issues.
Get alerted when Smartsheet goes down
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Smartsheet status — frequently asked questions
Is Smartsheet down right now?
No — Smartsheet is up. All systems operational as of Aug 28, 1:48 AM UTC.
What is Smartsheet's current status?
Smartsheet: All Systems Operational. Alert24 checks Smartsheet's status page continuously and can notify you the moment it changes.
How do I get alerted when Smartsheet goes down?
Alert24 monitors Smartsheet and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
