Simpplr One Status Page

May 10, 2026 · resolved May 10

Hi there, We’re pleased to inform you that the maintenance activity for the newsletter service has been successfully completed. The newsletter services are now fully operational. We appreciate your patience and understanding while we carried out this activity. If you experience any issues or have any questions, please don’t hesitate to reach out to us. Thank you for your continued support. Simpplr Support Team

May 9, 2026 · resolved May 9

Hello, The Search DB migration for both US and EU production environments has been successfully completed. The activity began as communicated earlier, during which services were briefly paused to safely perform the migration. The new database was fully ready, and services were restored shortly after for both environments. Following this, thorough validation and sanity checks were carried out by our Dev and QA teams, all of which were completed successfully with no issues observed. All systems are now stable and functioning as expected. We sincerely appreciate your patience and understanding throughout this activity. Should you notice anything unusual or have any concerns, please feel free to reach out to support team will be happy to assist you promptly. Thank you for your patience and understanding. Simpplr Support Team

May 6, 2026 · resolved May 6

Hello, The Search DB migration for both AU and CA production environments has been successfully completed. The activity began as communicated earlier, during which services were briefly paused to safely perform the migration. The new database was fully ready, and services were restored shortly after for both environments.Following this, thorough validation and sanity checks were carried out by our Dev and QA teams, all of which were completed successfully with no issues observed. All systems are now stable and functioning as expected.We sincerely appreciate your patience and understanding throughout this activity. Should you notice anything unusual or have any concerns, please feel free to reach out to support team, will be happy to assist you promptly. Thank you for your patience and understanding. Simpplr Support Team

Apr 24, 2026 · resolved Apr 24

Hi there, We’re pleased to inform you that all services in the AU region are now fully operational, and the environment is stable. Our team has completed validations, and everything is functioning as expected. We truly appreciate your patience and understanding throughout this. Simpplr Technical Support

Apr 9, 2026 · resolved Apr 9

Hello, The maintenance activity to address the analytics performance issue has been successfully completed. Analytics functionality has now been fully restored, with performance improvements applied. We will continue to monitor the system to ensure ongoing stability. Thank you for your patience and understanding. Simpplr Support Team.