Current Status
Partially Degraded Service
Components
Recent Incidents
Degraded Performance of Phrase TMS (EU) on May 27, 2026 starting at 8:33 PM CEST
minorMay 27, 2026
A fix has been implemented and we are monitoring the results.
Degraded Performance of Phrase Analytics (TMS) and Phrase Data since May 4, 2026
minorMay 21, 2026
We have identified and fixed the root cause. Analytics data should be flowing again for most projects starting today (22 May). We are working on re-ingesting the missing data for the period of 4–21 May, and will share progress updates until that's complete.
Performance Disruption of Phrase TMS (EU) on May 13, 2026 between 2:12 PM CET and 2:31 PM CET
majorMay 13, 2026 · resolved May 13
This incident has been resolved.
Degraded Performance of Phrase Strings Analytics on May 7, 2026 starting at 6:00 PM CEST
minorMay 7, 2026 · resolved May 7
We identified an issue that caused delayed data processing in Strings Analytics. As a result, some customers may have seen stale or delayed analytics data. A fix has been implemented and reprocessing has been started, but some affected tables are large, so backlog processing is still catching up. Customers may continue to see delayed or stale data until processing is fully completed.
Performance Disruption of Phrase TMS CAT Term Base (EU) on February 23, 2026 between 1:27 PM CET and 1:48 PM CET
minorFeb 23, 2026 · resolved Feb 23
A temporary spike in backend load caused performance disruption and brief unavailability of the Termbase service in the EU production environment. The issue was automatically mitigated, and we are continuing our analysis and implementing preventive measures to reduce the likelihood of recurrence.
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