Is Click down right now?
No — Click is up. All systems operational as of Oct 12, 4:53 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Service Degradation - FSE
minorSep 24, 2026 · resolved Sep 24
Root Cause Analysis Report for this incident is available here: [RCA - September 24, 2026 - FSE PROD](https://community.clicksoftware.com/s/article/Root-Cause-Analysis-Report-Cloud-Service-Interruption-S1-Incident-September-24-2026) This link requires login to ClickAccess Customer Community. Please email [[email protected]](mailto:[email protected]) if you are an existing customer/partner of Click and require assistance accessing our customer community portal.
Service Degradation - ClickSoftware Community Portal
criticalSep 2, 2026 · resolved Sep 2
Dear Customer, We're pleased to inform you that the availability issue affecting the ClickSoftware community portal has now been resolved. You should be able to create new cases and access existing ones as usual. Thank you for your patience and understanding while we worked through this. If you continue to experience any issues, please don't hesitate to reach out to us at [email protected]. We appreciate your continued trust in our support. Thank you, Salesforce Support
Important Update: Click Field Service Edge - CEM
noneMay 6, 2026 · resolved May 6
Dear Customer, We recently had to rotate our Twilio authentication token due to a security incident. If you access our Twilio account directly, your credentials will need to be updated. Kindly contact us via a new case or through an email at [email protected], and we will assist you with the necessary updates. We apologize for any inconvenience caused and appreciate your understanding. Thank You, Click Support
For Awareness: FSE Agents Update
noneApr 4, 2026 · resolved Apr 4
Root Cause Analysis Report for this incident is available here: [RCA - April 4, 2026 - FSE EU PROD](https://community.clicksoftware.com/s/article/Root-Cause-Analysis-Report-Cloud-Service-Interruption-S1-Incident-April-4-2026) This link requires login to ClickAccess Customer Community. Please email [[email protected]](mailto:[email protected]) if you are an existing customer/partner of Click and require assistance accessing our customer community portal.
Service Notification - Rescheduling Fuji MR23 Release - NA01 & NA03
noneJan 31, 2026 · resolved Jan 31
Dear ClickSoftware Customer, Please be advised that Fuji MR23 Release maintenance activity originally scheduled for the region NA01 & NA03 for February 01, 2026, has been postponed due to predicted severe weather in the U.S. Northeast. This decision has been made to ensure system stability and support availability. NEW SCHEDULED DATE: Sunday, February 08, 2026 for both NA01 and NA03 We will soon send the new activity notification. Please feel free to contact us at [email protected]. Thank you, ClickSoftware Global Support A Salesforce Company
Get alerted when Click goes down
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Click status — frequently asked questions
Is Click down right now?
No — Click is up. All systems operational as of Oct 12, 4:53 AM UTC.
What is Click's current status?
Click: All Systems Operational. Alert24 checks Click's status page continuously and can notify you the moment it changes.
How do I get alerted when Click goes down?
Alert24 monitors Click and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.