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MX - Platform Status Status Page

Payments & Finance · monitored by Alert24

mx.com ↗
All Systems Operational

Is MX - Platform Status down right now?

Yes — MX - Platform Status is reporting a all systems operational as of Oct 18, 2:14 AM UTC.

Current Status

Under Maintenance

View MX - Platform Status status page ↗

Components

Balance Checks
Maintenance
Account Aggregation (Accounts + Transactions)
Maintenance
Microdeposits
Maintenance
Account Owner Verification
Maintenance
Instant Account Verification
Maintenance
Data Enhancement
Maintenance
Data Access
Maintenance
Customer Analytics
Maintenance
Webhooks
Maintenance
Mobile Banking
Maintenance
Financial Wellness (PFM + Insights)
Maintenance
Nexus API
Maintenance
MDX RealTime API
Maintenance
Platform API
Maintenance
SSO API
Maintenance

Recent Incidents

Instant Account Verification – Intermittent Failures

major

Oct 14, 2026 · resolved Oct 14

This incident has been resolved and services are operating normally. We apologize for the disruption. If you continue to experience issues, please contact MX Support.

MX Platform Event

major

Oct 2, 2026 · resolved Oct 2

We are pleased to inform you that the earlier incident has been fully resolved after our teams confirmed no further recurrence. The service disruption affected some of our overall traffic which resulted in customers experiencing different levels of elevated errors and elevated latency. Thank you for your patience, and we apologize for any disruption this may have caused.

MX Platform Event

major

Aug 24, 2026 · resolved Aug 21

The issue affecting Customer Analytics dashboards has been fully resolved after careful monitoring, and all services have returned to normal. During this disruption, some customers were unable to load dashboard data within the Customer Analytics platform. An Incident Report will be available within the next few days. If you would like to receive a copy, please contact your MX Client Executive, who will assist in getting the report to you. We sincerely appreciate your patience and trust as we worked through this incident. Thank you!

MX Platform Event

major

Aug 4, 2026 · resolved Aug 1

The issue affecting MX products has been fully resolved after careful monitoring, and all services have returned to normal. The service disruption resulted in customers experiencing different levels of elevated errors and elevated latency. If applicable, an Incident Report will be available within the next few days. If you would like to receive a copy, please contact your MX Client Executive, who will assist in getting the report to you. We sincerely appreciate your patience and trust as we worked through this incident. Thank you!

MX Platform Event

critical

Aug 4, 2026 · resolved Jul 10

The issue affecting MX Services has been fully resolved after careful monitoring, and all services have returned to normal. The service disruption affecting our overall traffic which resulted in customers experiencing different levels of elevated errors and elevated latency. If applicable, an Incident Report will be available within the next few days. If you would like to receive a copy, please contact your MX Client Executive, who will assist in getting the report to you. We sincerely appreciate your patience and trust as we worked through this incident. Thank you!

Get alerted when MX - Platform Status goes down

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MX - Platform Status status — frequently asked questions

Is MX - Platform Status down right now?

Yes — MX - Platform Status is reporting a all systems operational as of Oct 18, 2:14 AM UTC.

What is MX - Platform Status's current status?

MX - Platform Status: Under Maintenance. Alert24 checks MX - Platform Status's status page continuously and can notify you the moment it changes.

How do I get alerted when MX - Platform Status goes down?

Alert24 monitors MX - Platform Status and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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