Current Status

All Systems Operational

View My Well Giving status page ↗

Components

My Well Gateway

Operational

Admin Portal

Operational

iOS Giving App

Operational

Android Giving App

Operational

SMS Service

Operational

AWS lambda-us-east-1

Operational

AWS cloud9-us-east-1

Operational

AWS cloudfront

Operational

Cloudflare Turnstile

Operational

Recent Incidents

AWS Outage: All My Well Services Unavailable

critical

Oct 20, 2025 · resolved Oct 20

This incident has been resolved. AWS services have been restored.

Outage with My Well Gateway tokenizer domain

none

Feb 2, 2024 · resolved Feb 2

Early this morning, we experienced an issue with one of our domains. A fix was put into place at 7:06AM CT this morning. However, propagation of this fix can vary across DNS providers. Gateway services should be fully restored shortly, our apologies for any inconvenience this may have caused.

Outage sending security codes

none

Dec 19, 2019 · resolved Dec 19

An error with our sms provider was identified and resolved

This is an example incident

none

Nov 26, 2019 · resolved Nov 26

Empathize with those affected and let them know everything is operating as normal.

Get alerted when My Well Giving goes down

Alert24 monitors My Well Giving and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

Start free — no credit card