Current Status
Partial System Outage
Components
Recent Incidents
Network Component Issue (Network Edge)
criticalNov 18, 2025
The current server node hosting your VM is currently down. Current attempts to recover VNF: 57990-1759615803989-vd has failled. <div class='incident-number font-small color-secondary'>Incident Number: INC0115030</div><div class='affected-products font-small color-secondary'>[Network Edge - DC]</div>
Network Component Issue (Equinix Fabric)
criticalNov 18, 2025 · resolved Nov 18
One of the modules of Equinix Fabric device has rebooted automatically and recovered at 03:43 hrs UTC on 18-11-2025. There is service impact to Equinix Fabric port and virtual connections (VC) without redundancy. Equinix engineers are investigating the issue. <div class='incident-number font-small color-secondary'>Incident Number: INC0114824</div><div class='affected-products font-small color-secondary'>[Equinix Fabric - NY]</div>
Network Component Issue (Metro Connect)
criticalNov 18, 2025 · resolved Nov 18
Equinix SMC detected dark fiber link between SV3 and SV5 IBX went down and recovered at 06:53 UTC. Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experienced service interruption, while no impact to Protected and Dual Diverse Metro Connect circuits. Equinix engineers are investigating issue. <div class='incident-number font-small color-secondary'>Incident Number: INC0114867</div><div class='affected-products font-small color-secondary'>[Metro Connect - SV]</div>
Network Component Issue (Equinix Connect)
criticalNov 17, 2025 · resolved Nov 18
Equinix SMC has involved the 3rd party vendor for evaluation of the component failure that caused the brief disuption of the service. We haven't observed any disruption so far and services are stable. Once we have updates from our vendor, we will inform you accordingly. <div class='incident-number font-small color-secondary'>Incident Number: INC0114530</div><div class='affected-products font-small color-secondary'>[Equinix Connect - SG]</div>
Network Component Issue (Equinix Connect)
criticalNov 15, 2025 · resolved Nov 17
The Network component is stable so far. We will continue to Monitor for 24 hours and if we encounter any issues we will notify you. <div class='incident-number font-small color-secondary'>Incident Number: INC0114155</div><div class='affected-products font-small color-secondary'>[Equinix Connect - LD]</div>
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