Cloud Security Service Status Status Page

May 25, 2026 · resolved May 25

The issue affecting the download of new Virtual Appliance (VA) images for Cisco Umbrella has been resolved. Customers should now be able to successfully download and deploy new virtual appliance instances. Existing virtual appliance upgrades and already deployed instances were not impacted during this issue. Our engineering teams have implemented the necessary fixes and confirmed that download functionality has been restored. <b>We’re Here to Help</b> If you have any questions or need assistance, please contact our support team.

May 13, 2026 · resolved May 14

The issue affecting SRV record resolution for LDAP and Kerberos services has been resolved. Customers should no longer experience authentication issues, including intermittent login failures or problems accessing domain resources that rely on LDAP or Kerberos. All services are operating normally. <b>We’re Here to Help</b> If you have any questions or need assistance, please contact our support team.

May 11, 2026 · resolved May 11

The recent network tunnel connectivity issue has been resolved. All services are operating normally, and customers can now create and manage network tunnels as expected. We will continue to monitor for stability. Thank you for your patience and understanding.

May 11, 2026 · resolved May 11

All network tunnel functionality is now operating normally. Customers can create new tunnels, and existing tunnels and their configurations remain fully functional. Thank you for your patience during this issue.

May 9, 2026 · resolved May 11

The issue affecting Cisco Umbrella and Secure Connect in Europe Germany Data Center has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. <b>We’re Here to Help</b> If you have any questions, please contact our support team. Thank you for your understanding as we improve your experience.