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eBillingHub (New) Status Page

Legal Tech · monitored by Alert24

All Systems Operational

Current Status

All Systems Operational

View eBillingHub (New) status page ↗

Components

User Interface
Operational
Submission API
Operational
Legal Tracker
Operational
Validation API
Operational
Tymetrix 360
Operational
Status API
Operational
LexisNexis CounselLink
Operational
Attachment API
Operational
Mitratech Collaborati
Operational
Client API
Operational
Passport (Wolters Kluwer ELM) (DataCert)
Operational
Vendor API
Operational
Legal-X (Allegient Systems)
Operational
Invoice Email API
Operational
Onit Billingpoint
Operational
Invoice Viewer API
Operational
Bottomline Technologies
Operational
SimpleLegal - CounselGo
Operational
doeLEGAL Ascent
Operational
Litigation Advisor
Operational

Recent Incidents

Slowness Impacting EBH Validation Processing

minor

Apr 24, 2026 · resolved Apr 24

The performance degradation impacting the 3E to EBH validation integration has been resolved. Service has returned to normal levels.

Incident Identified – Service Degradation

minor

Mar 23, 2026 · resolved Mar 24

Service Restored The issue has been fully resolved, and system performance has returned to normal levels. We will continue to monitor the environment as part of standard operations. Thank you for your patience.

EBH Intermittent Slowness

none

Mar 18, 2026 · resolved Mar 18

Yesterday, at 16:41 UTC, we experienced degraded performance impacting invoice validation, search, and page load times. The issue was caused by long-running database processes driving high CPU usage. The issue was resolved at 18:07 UTC, and system performance was returned to normal on the same day. We will continue to monitor and investigate the root cause and action to avoid the issue from happening.

Intermittent Slowness – 3E and EBH

minor

Feb 2, 2026 · resolved Feb 2

Message for status page: The intermittent slowness has been resolved, and service performance has returned to normal levels. We will continue to monitor the environment to ensure stability. Thank you for your patience.

EBH - Major outage/degraded performance

critical

Oct 29, 2025 · resolved Oct 30

The service disruption affecting 3E, Workspace and EBH platforms has been resolved. All services have returned to normal operation. We will continue to monitor system performance

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