Is Actionstep Practice Management down right now?
No — Actionstep Practice Management is up. All systems operational as of Aug 28, 8:48 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Practice Management Outage AP-Southeast 2
majorAug 28, 2026 · resolved Aug 28
This issue has now been fixed, and our Engineering team has confirmed that the Actionstep Practice Management platform is now stable and fully operational again.
Practice Management Outage - Ap Southeast 2
majorAug 27, 2026 · resolved Aug 27
The issues affecting the Actionstep Practice Management platform have now been resolved. Engineering team confirmed that the services are now fully functional. We apologise for any inconvenience this may have caused.
Server Outage - (AP-Southeast-2) - Users Unable to Login - August 27, 2026
majorAug 27, 2026 · resolved Aug 27
The issues affecting the Actionstep Practice Management platform have now been resolved, and our technical teams have confirmed that all services are now fully functional. We would like to apologise for any inconvenience this may have caused. Regards, The Actionstep Team
Issue Identified – eu-west-1.actionstep.com
minorAug 10, 2026 · resolved Aug 10
**Resolved** - Between 00:15–01:00 NZST, some Actionstep users were unable to log in to the website. The issue affected users on UK servers, particularly eu-west-1.actionstep.com. Impact: Login access only. No customer data was affected. Cause: Currently investigating Working Solution: Clearing cookies and cache or restarting your machine has shown to resolve the issue. For further help, log a ticket at [https://support.actionstep.com](https://support.actionstep.com/)
Login Disruption (eu-west-1) – ISP Related Connectivity Issues Jul 30 2026
noneJul 30, 2026 · resolved Jul 30
Between 19:39–22:00 NZST, some Actionstep users were unable to log in to the website. The issue affected users on certain ISPs, particularly Virgin Media. Impact: Login access only. No customer data was affected or moved. Cause: Likely network or routing changes on the affected ISPs impacting access to the Actionstep login page. Affected customers should contact their ISP to check for recent changes. Data location clarification: No customer data is stored in AP Southeast 2. That region only serves the login page. Once you select your system tile, you're redirected to the data centre where your system actually resides (UK region for UK customers). Your data has not moved and remains stored in your designated region. Workaround: If you're still affected, use a mobile hotspot to reach the login page and sign in, then switch back to your normal Wi-Fi once logged in. For further help, log a ticket at https://support.actionstep.com
Get alerted when Actionstep Practice Management goes down
Alert24 monitors Actionstep Practice Management and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
Actionstep Practice Management status — frequently asked questions
Is Actionstep Practice Management down right now?
No — Actionstep Practice Management is up. All systems operational as of Aug 28, 8:48 AM UTC.
What is Actionstep Practice Management's current status?
Actionstep Practice Management: All Systems Operational. Alert24 checks Actionstep Practice Management's status page continuously and can notify you the moment it changes.
How do I get alerted when Actionstep Practice Management goes down?
Alert24 monitors Actionstep Practice Management and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
