SolarWinds Service Desk Status Page

May 6, 2026 · resolved May 6

Following an extended monitoring period, the issue has not reappeared, and no further impact has been reported. Services are operating normally, and we consider this incident resolved. If you experience any additional issues or need assistance, please contact us at [email protected], and our team will be glad to help.

Apr 29, 2026 · resolved Apr 29

After an extended period of monitoring, the issue has not resurfaced and we have not received any additional reports of impact. Service is operating normally and we are considering this incident resolved. If you continue to experience any issues or need further assistance, please contact us via email at [email protected], and our team will be happy to help.

Apr 3, 2026 · resolved Apr 3

We have continued to monitor the service and have not observed any further issues. Additionally, we have not received any new reports of slow performance or Error 500 errors. At this time, the incident is considered resolved. If further assistance is needed, please contact [email protected]. Thank you for your patience throughout this process.

Mar 18, 2026 · resolved Mar 18

This issue has been resolved.

Feb 2, 2026 · resolved Feb 2

We have resolved the database load issue affecting our US Service Desk environment and restarted the impacted frontend services. Since then, performance has remained stable under monitoring, and we are no longer observing elevated errors or timeouts. This incident is now closed. If you continue to experience slowness or errors, please contact SolarWinds Support or open a ticket so we can investigate further.