Is PaperCut Software down right now?
No — PaperCut Software is up. All systems operational as of Oct 12, 10:51 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
PaperCut Hive/Pocket - some users may experience delays with data showing in reporting, job logs and activity logs
minorSep 4, 2026 · resolved Sep 8
This incident has now been resolved. We know this may have been disruptive and appreciate your patience. We’ll continue to monitor closely and will complete a full review of the incident. If you experience other problems please report this via https://www.papercut.com/support/
PaperCut Pocket/Hive - intermittent issues affecting sign-in to the User Portal
minorSep 2, 2026 · resolved Sep 2
This issue has been resolved, and sign-in to the PaperCut Pocket/Hive User Portal is operating normally. We appreciate your patience while we worked to restore service. We will continue to monitor the service and complete a review of the incident. If you experience other problems please report this via https://www.papercut.com/support/
PaperCut Hive - some devices may show server or connection errors.
minorSep 1, 2026 · resolved Sep 1
This incident has now been resolved. If you are still experiencing issues, please ensure that the device has been completely restarted. We know this may have been disruptive and appreciate your patience. We’ll continue to monitor closely and will complete a full review of the incident. If you experience other problems please report this via https://www.papercut.com/support/
PaperCut Document Processing Cloud services - some users may experience delayed scan jobs using PaperCut MF or PaperCut Hive
minorAug 25, 2026 · resolved Aug 25
This incident may have impacted scan actions with cloud document processing enabled, for a small window per hosting region between 03:40 - 05:10 am on 25th August 2026. We know this may have been disruptive and appreciate your patience. We’ll continue to monitor closely and will complete a full review of the incident. If you experience other problems please report this via https://www.papercut.com/support/
PaperCut Partner Portal and GES (licensing service) - some users unable to access the Partner Portal, or apply licenses in PaperCut NG/MF
majorAug 24, 2026 · resolved Aug 25
This incident has now been resolved. We know this may have been disruptive and appreciate your patience. We’ll continue to monitor closely and will complete a full review of the incident.
Get alerted when PaperCut Software goes down
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PaperCut Software status — frequently asked questions
Is PaperCut Software down right now?
No — PaperCut Software is up. All systems operational as of Oct 12, 10:51 AM UTC.
What is PaperCut Software's current status?
PaperCut Software: All Systems Operational. Alert24 checks PaperCut Software's status page continuously and can notify you the moment it changes.
How do I get alerted when PaperCut Software goes down?
Alert24 monitors PaperCut Software and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.