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Kaseya Inc Status Page

IT Management & MSP · monitored by Alert24

datto.com ↗
Minor Incident

Is Kaseya Inc down right now?

Yes — Kaseya Inc is reporting a minor incident as of Oct 12, 7:45 AM UTC.

Current Status

Partially Degraded Service

View Kaseya Inc status page ↗

Components

Ticket Entry
Operational
Device Registration
Operational
Agent Registration
Operational
Agent Registration
Operational
Device Registration
Operational
Limited Release
Operational
Pinotage (EU1)
Operational
Network Manager
Operational
Web Application
Operational
Portal Login & Dashboards
Operational
Login
Operational
Phones
Operational
SaaS Protection Backups
Degraded
North America Primary Application Services
Operational
EU
Operational
APAC
Operational
APAC
Operational
US - IAD2VSA01
Operational
backup.net
Operational
AU5
Operational

Recent Incidents

Datto Endpoint Backup for PC - Cloud Siris 296721 - US East - Degraded Cloud Operations

minor

Oct 5, 2026 · resolved Oct 6

This incident has been resolved.

Datto Workplace - AU5 - Agents/Portal are unable to connect

major

Oct 5, 2026 · resolved Oct 6

This incident has been resolved.

DattoRMM - All Platforms - MacOS Agent Connectivity Issues

critical

Oct 2, 2026

A fix has now been deployed across all supported platforms and is available to all customers. Our teams are actively monitoring the environment and platform telemetry to validate the effectiveness of the changes and ensure systems continue to operate as expected. We encourage all customers to verify that their macOS devices are online and reporting successfully following the deployment of this fix. While many devices should recover normally, some macOS agents may remain offline and will require additional remediation including manual intervention by the end users. To assist with this process, we have prepared a step-by-step guide that will help you confirm agent status, identify devices requiring further assistance, and walk you through the recommended recovery steps: https://rmm.datto.com/help/en/Content/Troubleshooting/Agent/macOS11994.htm We appreciate your patience, understanding, and partnership while we worked to investigate and resolve these issues. Should you have any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Datto SaaS Protection - Service disruption for customers hosted on node 'aue1-bfyii-2213'

major

Oct 1, 2026 · resolved Oct 2

This incident has been resolved.

BMS & Vorex - Billing and Invoice Errors

major

Oct 1, 2026 · resolved Oct 1

The Kaseya Engineering Team has fixed issues related to generating batch invoices and with using billing automation. The issue with the "Post All" button when on the "Billing Review" stage will be fixed at a later date. As a workaround, users can use the bulk select option to select multiple or all line items at once, then click "Post" instead of "Post All". This provides the same result by posting all selected line items, with just one additional step while we work on a permanent fix.

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Kaseya Inc status — frequently asked questions

Is Kaseya Inc down right now?

Yes — Kaseya Inc is reporting a minor incident as of Oct 12, 7:45 AM UTC.

What is Kaseya Inc's current status?

Kaseya Inc: Partially Degraded Service. Alert24 checks Kaseya Inc's status page continuously and can notify you the moment it changes.

How do I get alerted when Kaseya Inc goes down?

Alert24 monitors Kaseya Inc and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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