Flexera System Status Dashboard Status Page

Jul 12, 2026 · resolved Jul 13

Following extended monitoring, we have confirmed that service performance has remained stable and is operating as expected. This issue is now resolved.

Jul 6, 2026 · resolved Jul 6

We have continued to monitor the environment for an extended period and services have remained stable, with no further issues observed. This incident has been resolved.

Jul 3, 2026 · resolved Jul 3

Incident Description: We identified an issue affecting a subset of Flexera One services in the APAC region, which may have resulted in intermittent access issues or failures for some users. The impact was intermittent, and other regions were not impacted. The issue has been resolved, and affected services are operating normally. Priority: P2 Restoration Activity: Our technical teams investigated the issue and reverted a recent change to restore service. We validated that the affected services are functioning normally and continued monitoring to ensure platform stability. This incident has been resolved.

Jun 25, 2026 · resolved Jun 25

Incident Description: We identified an issue affecting inventory processing in Flexera One IT Asset Management following the 2026 R1 release in the APAC and Europe environments. As a result, some inventory uploads were not processed successfully, causing inventory data displayed in Flexera One IT Asset Management to be delayed and not reflect the most recently uploaded customer inventory. Priority: P2 Restoration Activity: Technical teams identified a capacity-related issue affecting inventory processing and performed targeted service restarts across the impacted regions to restore normal processing. Service was restored by June 24, 2026, 11:00 PM PDT, and inventory files are now processing successfully. Our teams are continuing to monitor the platform to ensure sustained stability. A post-mortem report detailing the root cause and preventative measures will be shared once the investigation is complete.

Jun 24, 2026 · resolved Jun 24

**Description:** Flexera One – EU – Login Access Disruption **Timeframe:** June 24, 2026, 12:41 AM PDT to June 24, 2026, 02:04 AM PDT ‌ **Incident Summary** ‌ On Wednesday, June 24, 2026, at 12:41 AM PDT, our teams detected an issue affecting customers in the EU region. Impacted users experienced authentication failures when attempting to sign in to Flexera One using Single Sign-On \(SSO\), resulting in server errors and preventing access to the platform. Upon detection, technical teams immediately initiated an investigation and confirmed that the issue was isolated to the authentication workflow. Validation of the application and underlying platform services showed that all core infrastructure remained healthy and operational. Further analysis determined that a service account used to communicate with the identity provider had become unavailable, causing authentication requests to fail. The service account was promptly restored, which re-established normal authentication processing and fully restored customer access. Following restoration, the environment was closely monitored and login functionality was comprehensively validated to ensure service stability. No additional customer impact was observed, and the incident was subsequently declared resolved. ‌ **Root Cause** ‌ The issue was caused by the unintended suspension of a service account that supports authentication between Flexera One and the identity provider. As a result, authentication requests could not be processed successfully, preventing affected customers in the EU production region from accessing the platform through Single Sign-On \(SSO\). Contributing Factors * A service account critical to the authentication workflow was inadvertently suspended during a routine cleanup activity. * The suspension prevented authentication requests from being validated successfully, resulting in login failures for impacted customers. * The issue was isolated to the authentication service and did not affect the availability of the underlying application or platform infrastructure. ‌ **Remediation Actions** ‌ * The affected service account was restored, re-establishing authentication with the identity provider. * Login functionality was validated following restoration. * Engineering teams continued monitoring to confirm platform stability and successful customer authentication. ‌ **Future Preventative Measures** ‌ * Service Account Governance - Processes governing critical service accounts will be strengthened to reduce the risk of inadvertent changes affecting production services. * Enhanced Monitoring - Monitoring and alerting will be enhanced to provide earlier detection of authentication failures affecting customer login workflows. * Operational Process Improvements - Our teams have documented this as lesson learnt and will implement process improvements to reduce the likelihood of similar incidents.

Is Flexera System Status Dashboard down right now?

No — Flexera System Status Dashboard is up. All systems operational as of Jul 13, 11:51 PM UTC.

What is Flexera System Status Dashboard's current status?

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