Current Status
Partially Degraded Service
Components
Recent Incidents
Flexera One - IT Asset Management - All Regions - Third-Party Inventory Import Issues
majorJun 4, 2026 · resolved Jun 8
Validation of the corrective fix has been successful, and previously impacted inventory import workflows are now processing normally. Our teams have continued to monitor performance and processing activity across affected regions over the weekend and have observed stable system behavior with no further signs of the issue. As a result, this issue is now considered resolved.
Flexera One IT Asset Management - NA - Batch Job Processing Delays
majorJun 3, 2026 · resolved Jun 4
Our technical team has confirmed that batch processing has recovered and is operating as expected. Earlier delays have been addressed, and queued work is now processing normally. We will keep monitoring the environment to ensure stability, and this incident is now resolved.
Snow Atlas - West EU - Service Disruption
criticalJun 3, 2026 · resolved Jun 3
Incident Description: We experienced a service disruption affecting Snow Atlas access through snowsoftware.io in the West EU region. During this time, customers in the affected region may have been unable to access the service. Priority: P1 Impact Start Time: 6:11 AM PDT Impact End Time: 6:28 AM PDT Impact Duration: 17 minutes Restoration Activity: The service disruption has been resolved, and Snow Atlas access in the West EU region has been restored. We are continuing to monitor the environment to ensure sustained service stability. A formal root cause analysis will be conducted, and a post-mortem report containing the incident summary, root cause, future preventative measures, and other relevant details will be shared in the coming days.
Flexera One- IT Asset management & IT Visibility- APAC- Red Bar Error When Reconfiguring A Beacon
majorJun 2, 2026 · resolved Jun 2
The issue affecting Beacon-related workflows in the APAC region has been resolved. Technical teams completed a service update, and validation has confirmed that the affected workflow is now accessible. We will continue to monitor the service to ensure continued stability.
Snow Atlas - Australia - Data Ingestion and Export Disruption
majorJun 2, 2026 · resolved Jun 2
Data ingestion and export functionality for Snow Atlas in the Australia region has been restored. Following further validation, we have confirmed there was no impact to the availability of the Snow Atlas application itself. Customers were able to access the application and view existing data throughout the incident. The impact was limited to data ingestion and export functionality following a scheduled maintenance window that extended beyond the planned downtime. We will continue to monitor the service to ensure continued stability. A full post-mortem report containing a detailed incident summary, root cause, and future preventative measures will be shared in the coming days.
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