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May 11, 2026 · resolved May 11

This incident has been resolved.

May 7, 2026 · resolved May 8

This incident has now been resolved.

Apr 27, 2026 · resolved Apr 28

On the evening of April 27, 2026, some customers experienced intermittent issues when logging in or accessing resources. The disruption lasted approximately 5.5 hours, from 22:00 to 03:12 \(GMT\+2\). The issue was caused by an internal service becoming unstable, which triggered a surge of automated retry attempts that overwhelmed a supporting system. Our teams responded immediately and put the following protective measures in place: * **Added automatic safeguards** to stop failing requests from piling up and spreading to other services * **Reduced wait times** so requests no longer blocked the system for extended periods * **Limited the number of automatic retries** to prevent traffic from multiplying during the disruption * **Stopped retries on requests that could never succeed**, reducing unnecessary load * **Added safety checks** to prevent one failure from triggering thousands of others * **Doubled the capacity** of the affected system to handle higher demand * **Improved logging** to help diagnose issues faster in the future * **Added temporary data storage** so the system can continue serving customers even during disruptions Full service was restored at 03:12 \(GMT\+2\) on April 28, with no further issues reported. Most customer data continued to be served during the disruption, limiting the overall impact.

Apr 21, 2026 · resolved Apr 21

This incident has been resolved.

Mar 13, 2026 · resolved Mar 13

This incident has been resolved, and all services are back to normal operation.