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Brightly Software Status Page

IT Management & MSP · monitored by Alert24

brightlysoftware.com
Major Outage

Is Brightly Software down right now?

Yes — Brightly Software is reporting a major outage as of Jul 13, 11:47 PM UTC.

Current Status

Partial System Outage

View Brightly Software status page ↗

Components

TheWorxHub - Senior Living USA
Operational
Help Desk
Operational
Asset Essentials
Operational
Confirm OnDemand APAC
Operational
TheWorxHub - USA - Healthcare
Operational
Event Manager
Operational
Energy Manager
Operational
MaintenanceDirect
Operational
Incident
Operational
TheWorxHub - USA - Api
Operational
PMDirect
Operational
Facility Schedule
Operational
UtilityDirect
Operational
Insight
Operational
Confirm OnDemand EMEA - Oracle
Operational
TheWorxHub - Senior Living Canada
Major Outage
Planned Maintenance
Operational
FSDirect
Operational
Mobile Device Management
Operational
Stream
Operational

Recent Incidents

Asset Essentials - Dashboard redirect issue

minor

Jun 19, 2026 · resolved Jul 6

This incident has been resolved.

TheWorxHub - Access Issue for Canadian clients

critical

Jul 6, 2026

We are continuing to investigate an issue that is preventing Canadian clients from accessing TheWorxHub using 'companyname.theworxhub.ca' web addresses. If you are experiencing this issue, you can access your system by using the matching 'theworxhub.com' web address instead (for example, 'companyname.theworxhub.com'). Our team is actively working to resolve the issue as quickly as possible. We will continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience while we work on a solution.

Confirm OnDemand UK & I - Certificate Issue

critical

Jul 3, 2026 · resolved Jul 3

We have resolved the issue that was causing users to receive a certificate-based authentication error when logging in to Confirm Enterprise. The resolution has been validated with affected clients, and services are now operating as expected. We apologise for any inconvenience or disruption this issue may have caused and thank you for your patience while we worked to restore normal service. Update: 3 Jul 2026 17:34 BST

Support service disruption

none

Jun 26, 2026 · resolved Jun 27

This issue has been resolved and support channels are operational. Thank you for your patience. Please contact [email protected] if you have any questions.

Errors within TheWorxHub

minor

Jun 16, 2026 · resolved Jun 25

This incident has been resolved.

Get alerted when Brightly Software goes down

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Brightly Software status — frequently asked questions

Is Brightly Software down right now?

Yes — Brightly Software is reporting a major outage as of Jul 13, 11:47 PM UTC.

What is Brightly Software's current status?

Brightly Software: Partial System Outage. Alert24 checks Brightly Software's status page continuously and can notify you the moment it changes.

How do I get alerted when Brightly Software goes down?

Alert24 monitors Brightly Software and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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