The Predictive Index Status Page

Apr 7, 2026 · resolved Apr 9

We’re pleased to share that the performance issues impacting the PI assessment site have been fully resolved. During our investigation, we uncovered that a specific type of assessment link was the source of the performance issues. Our team has implemented a fix and taken additional steps to ensure continued stability. All assessment functionality has been restored, including previously impacted assessment links, and the site is operating normally. We will continue monitoring the situation closely to ensure performance continues unimpeded. We understand how critical the assessment experience is to your workflows, and we sincerely apologize for the disruption this caused. Thank you for your patience while our team worked to resolve the issue as quickly as possible. If you or your assessment takers experience any issues, please clear your cache and cookies before attempting to take the assessment again. If you continue to experience issues, please reach out to our support team via our support form (https://www.predictiveindex.com/company/contact-us/#support-case).

Oct 29, 2025 · resolved Oct 30

This incident has been resolved. Software is operational at this time.

Oct 9, 2025 · resolved Oct 10

We can confirm that the issue has been resolved. If you are still experiencing issues, please reach out to us via our support form.

Aug 11, 2025 · resolved Aug 12

We have confirmed that candidates should no longer receive the error message “Something went wrong. Please contact your administrator” when attempting to complete the Cognitive Assessment. Candidates should now be able to utilize the Cognitive Assessment links that were initially sent out to them to complete the assessment. If you are still experiencing issues, please reach out to us via our support form.

Jul 28, 2025 · resolved Jul 29

This incident has been resolved.