Current Status

All Systems Operational

View Tango Card status page ↗

Components

RaaS API v2 - Production

Operational

RaaS API v2 - Sandbox

Operational

Tango Portal

Operational

Reward Link - Production

Operational

Reward Link - Sandbox

Operational

Tango Card Website

Operational

Help Centers

Operational

Rewards Genius - Production

Operational

Item

Operational

Landing Page

Operational

Recent Incidents

Degraded Performance in Reward Link Physical Checkout

minor

May 13, 2026 · resolved May 13

The issue affecting some recipients during physical Reward Link checkout has been resolved. ZIP code validation on the address page is now functioning as expected, and impacted recipients should be able to complete checkout normally. We will continue to monitor the experience to ensure ongoing stability.

Tango Portal ACH Funding is Experiencing Issues

major

May 11, 2026 · resolved May 12

This incident has been resolved.

Intermittent issues with sending Physical Reward Link Redemptions

minor

May 8, 2026 · resolved May 8

This issue has been investigated and resolved. Services are restored.

Some users experiencing ACH errors

major

Apr 20, 2026 · resolved Apr 20

The issue has been fixed.

Customers experiencing Supplier Issues

none

Mar 11, 2026 · resolved Mar 11

This was a supplier issue and not a Tango platform issue

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