Sequoia Status Page

Nov 20, 2025 · resolved Nov 20

Issues with service disruption have been resolved and all services are now operational.

Oct 29, 2025 · resolved Oct 29

As the Microsoft Azure services recovered, subsequently our Sequoia OS platform login access has been restored. We will keep regular monitoring of the platform for any immediate follow-ups that may be required.

Jul 30, 2024 · resolved Jul 30

The issue is resolved and all systems back to normal after extended period of validation. Apologies to our clients for the inconvenience caused

Jun 6, 2024 · resolved Jun 6

The issue is found the issue and the fix is applied. The Websites are back to normal state.

Sep 19, 2023 · resolved Sep 19

Due to AWS Operation issues, namely "Network services" breakdown since 11.45 PST Sep 19 2023, we were facing outage in our Payroll and Payroll Calendar features for our PX and HRX portals The root cause communicated from AWS is that their network service performance encountered high latencies due to high load issues in underlining systems. There were some partial impact to other services randomly if any new connections set up , as per the nature of the incident from AWS. Around 15:43 PST, AWS notified that there is a workaround being applied step-wise and sooner it would cover more broader systems that impacted our services. Around 19:15 PST, the fix from AWS restored the underlying services which resolved the related issues. All our systems tested fine and services restored.