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BetterCloud Status Page

HR, Recruiting & Workforce · monitored by Alert24

bettercloud.com ↗
All Systems Operational

Is BetterCloud down right now?

No — BetterCloud is up. All systems operational as of Oct 12, 7:41 AM UTC.

Current Status

All Systems Operational

View BetterCloud status page ↗

Components

Core Services
Operational
Atlassian
Operational
Alerts
Operational
Azure AD
Operational
Spend Optimization
Operational
Directory
Operational
BambooHR
Operational
File Governance
Operational
Google Administration
Operational
Files
Operational
Box
Operational
Workflows
Operational
Live Chat Widget
Operational
Docusign
Operational
Privileges
Operational
Dropbox
Operational
Help Center
Operational
Audit Logs
Operational
Google
Operational
Namely
Operational

Recent Incidents

NextGeneration (ai.bettercloud.com): Unable to access Email tools for Google Workspace

minor

Oct 9, 2026 · resolved Oct 9

We have resolved the issue preventing customers from accessing the Email tools section in BetterCloud's NextGeneration platform (ai.bettercloud.com). We apologize for any inconvenience this is may have caused. If you have any questions, please contact support by emailing [email protected].

"Create User" Actions in Workflows may stall or fail

none

Oct 6, 2026 · resolved Oct 7

This incident has been resolved.

Suspended BambooHR Integrations

minor

Sep 1, 2026 · resolved Sep 2

We have remediated the issue that resulted in the suspension of a limited number of Bamboo HR integrations. We advise any customer utilizing the Bamboo HR Integration within BetterCloud User Automation to check the Integration Center and manually reconnect as needed using the directions in our <a href="https://help.bettercloud.com/en/articles/561-integrating-bamboohr-with-bettercloud" target="_blank">help center article.</a> We apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing [email protected].

Live Chat Outage

major

Aug 5, 2026 · resolved Aug 5

The issue with our Chat service has been restored. We appreciate your patience! If you have any questions, please contact Support: [email protected]

Suspended O365 Integrations

major

May 19, 2026 · resolved May 19

We have remediated the issue that resulted in the suspension of a limited number of Office 365 integrations. BetterCloud was able to automatically reconnect a subset of customer affected Integrations. However, we advise any customer utilizing the Office 365 Integration within BetterCloud User Automation to check the Integration Center and manually reconnect as needed using the directions in our <a href="https://help.bettercloud.com/en/articles/555-integrating-office-365-with-bettercloud" target="_blank">help center article.</a> We apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing [email protected].

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BetterCloud status — frequently asked questions

Is BetterCloud down right now?

No — BetterCloud is up. All systems operational as of Oct 12, 7:41 AM UTC.

What is BetterCloud's current status?

BetterCloud: All Systems Operational. Alert24 checks BetterCloud's status page continuously and can notify you the moment it changes.

How do I get alerted when BetterCloud goes down?

Alert24 monitors BetterCloud and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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