Current Status
All Systems Operational
Components
Recent Incidents
Sending emails with Mixmax may result in delays or failures. Sending via Sequences are not affected.
criticalMar 11, 2026 · resolved Mar 11
On March 11th, at ~8 PM UTC \(1 PM PDT\), we began experiencing delays in emails sent through Gmail due to server congestion. The issue was resolved at ~9:05 PM UTC \(2:05 PM PDT\) after we addressed the server constraints. While there were delays in email delivery, all emails were successfully sent, as confirmed by checking the sent folder. For further assistance, please contact Mixmax support at [[email protected]](mailto:[email protected]).
The Sequences dashboard is not loading and sending may be delayed.
majorFeb 11, 2026 · resolved Feb 11
This incident has been resolved.
The webapp is either slow to load or not loading.
minorNov 26, 2025 · resolved Nov 26
This incident has been resolved.
The webapp is either slow to load or not loading.
noneNov 26, 2025 · resolved Nov 26
The webapp is either slow to load or not loading.
Email enhancements added to Templates and Sequences are missing.
minorNov 5, 2025 · resolved Nov 5
**Incident Summary:** On November 5, 2025, a software update introduced a bug that prevented email enhancements from being saved in Templates and Sequences. We rolled back the update, which resolved the issue. **Timeline:** * 5:00 AM PST: A problematic update has been released. * 10:35 AM PST: Update rolled back. Outage duration: ~5 hours. **Impact:** Users who tried to save Templates or Sequences with email enhancements \(such as Preview Links, Share Availability, CTA Buttons, Polls, etc.\) between 5:00 AM and 10:35 AM PST lost their changes. Templates or Sequences with email enhancements saved outside this timeframe or without enhancements were not affected. If you need further assistance, please reach out to support at [[email protected]](mailto:[email protected]). Thank you for your understanding.
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