Current Status

All Systems Operational

View Aircall status page ↗

Components

Aircall Website

Operational

API & Webhooks

Operational

Inbound Calls

Operational

Inbound Messaging (SMS/MMS)

Operational

Conversation Center

Operational

AI Voice Agent (AIVA) — Inbound

Operational

Transcription & Conversation Insights

Operational

Aircall Workspace (Web)

Operational

Outbound Calls

Operational

Aircall Workspace (Desktop)

Operational

Analytics

Operational

Outbound Messaging (SMS/MMS)

Operational

Integration Marketplace

Operational

Aircall Support Portal (Help Center)

Operational

AI Voice Agent (AIVA) — Outbound

Operational

Real-time Agent Assistance (Live prompts, Playbooks and Transcription)

Operational

Aircall Mobile App (iOS)

Operational

Call Routing & IVR

Operational

Live Monitoring

Operational

Recent Incidents

Aircall Workspace In-Call Controls Intermittently Unresponsive

none

May 29, 2026 · resolved May 29

This incident has now been resolved. If you experience any further problems, please don’t hesitate to contact our support team.

Issues with phone calls impacting Mexico phone numbers

minor

May 28, 2026 · resolved May 28

Voice service for Mexico phone numbers has been fully restored. The issue was isolated to a local carrier, which has since returned to normal operation.

Workspace App - Error loading conversations

major

May 19, 2026 · resolved May 19

The error loading conversations has been fully resolved, and the Workspace App is performing normally. We appreciate your patience and understanding while we worked to restore normal functionality. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.

Issue on inbound/outbound calls

none

May 15, 2026 · resolved May 15

This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.

Degraded Service for Outbound Calls to Chile

none

Apr 21, 2026 · resolved May 14

We can confirm the outbound traffic to Chile has remained stable during monitoring. We appreciate your patience and understanding while we worked to restore normal functionality. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.

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