Current Status
All Systems Operational
Components
Recent Incidents
Global: API - some customers may be experiencing an issue using the API due to a current issue with Xero.
minorMay 10, 2026 · resolved May 18
Xero is now stable and all customers should be able to use the platform normally. We have not observed any further disruption since our last update and are confident the platform is operating as expected. We sincerely apologise for the series of incidents over the past week and the impact this has had on your business. We know how much you rely on Xero, and we did not meet the standard you deserve.
Global: Some customers are experiencing errors and slowness when accessing the API
majorOct 20, 2025 · resolved Oct 21
<b>Status Last Reviewed:</b> 8:48 UTC
Global: We are aware of an issue preventing some connections to Xero’s Public APIs
noneOct 20, 2025 · resolved Oct 20
Our team has resolved the issue impacting customers connecting to Xero’s Public APIs. This related to an issue affecting our third party supplier, Amazon Web Services (AWS). This issue has now been resolved. We thank customers for their patience during this time.
Global: API - Users may not be receiving webhooks
majorAug 15, 2025 · resolved Aug 15
Our team has resolved the issue impacting some customers trying to received webhooks via the Xero API. We apologise for any inconvenience this has caused. This was due to a certificate issue, and we've restored service.
Global: Authorising app connections
minorJul 31, 2025 · resolved Jul 31
Our team has resolved the issue impacting a user attempts to authorise an app connection. This was caused by a recent release and has now been rolled back by our product team. Any users that were unable to connect prior to the resolution should now be able to connect. If they are still experiencing issues we would ask you to advise them to: Navigate to the Settings > Connected apps screen within Xero Locate your app Click the disconnect button They should then re-attempt the connection process from within your interface. We apologise for any inconvenience caused.
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