Akana Status Page

Feb 13, 2024 · resolved Feb 13

Starting around 4:12AM UTC, API portal experienced application impairment in Global West, the West deployment zone. Received a PagerDuty alert at 4:13AM UTC. Was able to restart the application by 4:16AM. The traffic became normal around 4:18AM.

Jan 24, 2024 · resolved Jan 24

We had a database impairment starting around 16:25 UTC through 16:45 UTC.

Jun 21, 2022 · resolved Jun 21

CloudFlare went down at 11:33pm. Back to normal as of 12:30am

Oct 31, 2021 · resolved Oct 31

Beginning at 22:30UTC; the Gobal API Portal (Developler Portal) cluster was at reduced functionality. Full functionality was restored by 02:56UTC. Initial determination of the cause was due to multi-regional AWS EBS service issues impacting the io2 (provisioned IOPS) volume types, used by the Akana Mongo DB clusters. The EBS issues caused nvme kernel driver "panics", rendering the systems unresponsive. This resulted in increase API Portal java heap utilization and eventual exhaustion, and had a cascading affect across all the active API Portal JVMs with JVM Out of Memory conditions that induced rolling JVM restarts, and periodic loss of connectivity to the Developer Portals, and OAuth services.

Oct 30, 2021 · resolved Oct 30

Beginning at 13:33 UTC; the API Portal (Developler Portal) cluster was at reduced functionality. At 13:42; the API Portal cluster was returned to full capacity. We're currently investigating the scenario; initial indications of a contributing factor was an EBS volume in an "io-performance:stalled" state.