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Virtru Platform Status Page

Developer Platforms & Tools · monitored by Alert24

virtru.com ↗
All Systems Operational

Is Virtru Platform down right now?

No — Virtru Platform is up. All systems operational as of Oct 12, 4:51 AM UTC.

Current Status

All Systems Operational

View Virtru Platform status page ↗

Components

Virtru Corporate Website
Operational
Virtru Control Center
Operational
Virtru Secure Email Clients
Operational
New User Provisioning & Payments
Operational
Virtru Secure Reader
Operational
Revoke
Operational
Forwarding Control
Operational
Virtru Secure Share
Operational
Expiration
Operational
Hosted Gateway
Operational
PDF Watermarking
Operational
Google Drive
Operational
DLP
Operational
Directory Syncronization
Operational
Collaborate
Operational
Vault
Operational
Audit
Operational

Recent Incidents

Secure Reader perpetual "loading" some users

minor

Sep 29, 2026 · resolved Sep 29

We've concluded monitoring - the issue is now considered resolved. Affected users should try closing all Virtru tabs, finding the original email with the Unlock Message button, and try again. Users still experiencing issues should contact Support: https://support.virtru.com/hc/en-us/requests/new

Virtru Collaborate is Down

critical

Sep 2, 2026 · resolved Sep 2

This incident has been resolved.

Secure Reader - some users can't access secure content

minor

Jul 27, 2026 · resolved Jul 29

After additional analysis, we have determined that this is a bug affecting a small subset of users and not a wide-spread incident. We are working on a fix that we plan to deploy in a regularly scheduled release in the near future. As a result, we are closing out this incident on the Status Page. In the meantime, affected users can follow these steps to resolve the issue: 1. Click their email address in the top right corner 2. Select "Sign out" 3. Complete reactivation If your users are still encountering issues after trying the steps above, please contact Virtru Customer Support (support.virtru.com).

Drive Outage

critical

Jun 9, 2026 · resolved Jun 15

This incident has been resolved.

Some users unable to login to Control Center

minor

Apr 2, 2026 · resolved Apr 3

The issue is resolved. Affected users should clear cache and try again.

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Virtru Platform status — frequently asked questions

Is Virtru Platform down right now?

No — Virtru Platform is up. All systems operational as of Oct 12, 4:51 AM UTC.

What is Virtru Platform's current status?

Virtru Platform: All Systems Operational. Alert24 checks Virtru Platform's status page continuously and can notify you the moment it changes.

How do I get alerted when Virtru Platform goes down?

Alert24 monitors Virtru Platform and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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