Current Status

All Systems Operational

View Tuple status page ↗

Components

Web Dashboard

Operational

API

Operational

Cloudflare Realtime TURN Service

Operational

Customer.io Email Sending

Operational

Stripe API

Operational

Stripe Checkout.js

Operational

Stripe JS

Operational

Postmark Email Sending

Operational

Recent Incidents

Slow Requests

minor

Jan 7, 2026 · resolved Jan 7

Response times are back to normal. We are continuing to monitor performance.

Interimittent TURN errors

major

Jun 12, 2025 · resolved Jun 12

Cloudflare is still experiencing an outage, but we have mitigated the issue on our end so that there is no user impact while they resolve. Please contact support if you experience issues connecting to calls.

Database performance issues

major

Apr 29, 2024 · resolved Apr 29

This incident has been resolved. Please get in touch with [email protected] if you experience any issues.

App Crash with Latest Release

major

Apr 19, 2024 · resolved Apr 19

Crash reports have ceased. We're considering this incident fully resolved!

Web Backend Request Failures

minor

Mar 6, 2024 · resolved Mar 6

All client response times are back to normal and we're considering this incident resolved. Please get in touch with [email protected] if you experience any issues.

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