Pliant API Status Status Page

Oct 7, 2026 · resolved Oct 7

The issue has been resolved. The fix is live in production, and the affected API endpoints are returning the correct data. We have also completed the resend of affected PAYMENT_READY and PAYMENT_STATUS_CHANGED callbacks with the corrected data. The underlying transactions and payments themselves were not affected. Recommended actions: * Real-time API usage without storing data: No action is required. New API requests return the correct data. * Stored, cached, or periodically imported transaction data: We recommend re-fetching the transaction data to replace any potentially affected data. * Payment callbacks: No action is required. The affected callbacks have been re-sent with the corrected data. * Data already processed downstream: We recommend re-fetching the data from Pliant and reconciling downstream records against the corrected data. Please contact us if you need assistance with re-syncing or reconciliation. We apologize for the inconvenience caused.

Sep 5, 2026 · resolved Sep 5

On September 5, between approximately 08:30 and 13:30 CEST, some CaaS/Pro API requests intermittently returned HTTP 403 responses across several endpoints, including transaction fetching. The issue was caused by a third-party provider supporting our permission layer. Requests failed closed: no unauthorized access was granted and no data was changed as a result of the incident. The provider deployed a fix on the same day, and the issue has not recurred. We have since added dedicated monitoring for this failure mode and significantly reduced load on the permission layer. Customers who experienced gaps in data retrieval during the affected period can re-fetch the affected data to bring their systems back in sync.

Jul 16, 2026 · resolved Jul 16

Investigating Between 07:00 and 14:00 UTC (adjust timezone if needed), the Sandbox UI experienced degraded performance and was unavailable for some users. During this period, some Sandbox API endpoints were also impacted, resulting in intermittent request failures. Resolved The issue has been resolved and all Sandbox UI and API services are operating normally. We apologize for the inconvenience and appreciate your patience while we worked to restore service.

May 27, 2026 · resolved May 27

The problem was resolved. The API docs are available again.

Apr 24, 2026 · resolved Apr 24

This incident has been resolved.

Is Pliant API Status down right now?

No — Pliant API Status is up. All systems operational as of Oct 12, 4:51 AM UTC.

What is Pliant API Status's current status?

Pliant API Status: All Systems Operational. Alert24 checks Pliant API Status's status page continuously and can notify you the moment it changes.

How do I get alerted when Pliant API Status goes down?

Alert24 monitors Pliant API Status and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.