OutSystems Status Page

Oct 5, 2026 · resolved Oct 6

On October 5th, 2026, we experienced an issue affecting application publishing in ODC in the Asia Pacific, Mumbai region. The issue was first reported at approximately 08:39 UTC. Users experienced intermittent failures when publishing applications from ODC Studio, with an error related to fetching application configurations. Some users also saw related errors when viewing application configurations in ODC Portal. Service was fully restored at approximately 11:22 UTC. The issue was caused by a fault in one of our internal platform components serving the region, which stopped it from responding to some of the requests needed to publish applications. Because only some requests were affected, failures were intermittent and did not impact every user at all times. The issue was detected through customer reports. Our team investigated, identified the affected component and restored it, after which publishing returned to normal. We apologise for any disruption caused and thank you for your patience.

Sep 29, 2026 · resolved Sep 30

Between September 17th and September 30th, 2026, a limited number of ODC Personal Edition users in the Asia Pacific \(Singapore\) region were unable to log in to their Personal Editions and encountered the error message "Login with external provider failed." The issue was caused by a configuration update related to the external login provider that did not apply correctly for the affected Personal Editions, leaving them unable to complete the login process. It was detected through user reports. Once the cause was identified, our team restored the correct configuration for the affected Personal Editions, and users were able to log in again. Service was fully restored on September 30th. We are continuing to investigate why the configuration update did not apply correctly, so that we can prevent it from happening again. We apologise for any disruption caused and thank you for your patience.

Sep 29, 2026 · resolved Sep 30

On September 29th, starting at approximately 8:53 AM UTC, we experienced an issue affecting ODC users across multiple regions. Users were unable to preview data in ODC Studio. Despite early suspicions of impact in runtime, our investigation did not find evidence that running applications were actually affected. The issue was detected through customer reports. Our investigation identified a recent software update related to database authentication as the source of the issue. In certain circumstances, the update caused database authentication to fail when users previewed data in ODC Studio. The conditions that triggered the problem were not present in our earlier test environments, so it was not caught before the update reached production. Rolling the update back restored normal operation, and we are finalising confirmation of the precise mechanism as part of our post-incident review. Error rates fell sharply from approximately 11:24 UTC, once the fix was applied. Recovery was then confirmed with affected users later that day. We continued to monitor the platform and marked the incident as resolved on September 30th, with no further impact. To prevent a recurrence, a corrected version of the update has been developed and is being reviewed, and related changes will not proceed until it has been validated. We apologise for any disruption caused and thank you for your patience.

Sep 16, 2026 · resolved Sep 16

On September 16th, between approximately 14:05 and 18:17 UTC, users with environments in the Israel \(Tel Aviv\) region were unable to sign in to the ODC Portal and ODC Studio, and applications hosted in the region were unavailable to their end users. The incident was caused by an infrastructure disruption at our cloud provider that affected database availability in the region. Both our identity services, which handle user sign-in, and the applications hosted in the region rely on this database layer, which is why sign-in and application access failed at the same time. We engaged our cloud provider, who identified the cause on their side and worked to restore the affected service. Services began to recover from 17:43 UTC and were fully restored by 18:17 UTC. We monitored the platform and validated recovery with the affected customers before resolving the incident. We are reviewing this incident together with our cloud provider to understand the disruption in more detail and to assess how the resilience of our services in this region can be improved. We apologise for any disruption caused and thank you for your patience.

Sep 14, 2026 · resolved Sep 15

On September 11th, 2026, following an update to the shared login for OutSystems Personal Edition and the OutSystems Community website, a number of accounts became unable to log in or reset their password, even with the correct credentials. Only Personal Edition and Community website accounts were affected; other OutSystems ODC tenants were not impacted. The cause was a mismatch, for a subset of accounts, between stored account email information and the identifier used during authentication, which the login flow surfaced to users as an incorrect verification code rather than pointing to the underlying account data. We published our first public update on September 14th, applied a data correction to the affected accounts in production later that day, and confirmed recovery directly with affected customers before marking the incident Resolved on September 15th. We are putting additional safeguards in place, including monitoring for authentication and password-reset failures on this login flow and extra validation ahead of future login changes, to catch and resolve issues like this more quickly going forward. We apologise for the disruption this caused and thank you for your patience.

Is OutSystems down right now?

Yes — OutSystems is reporting a major outage as of Oct 12, 2:44 AM UTC.

What is OutSystems's current status?

OutSystems: Partial System Outage. Alert24 checks OutSystems's status page continuously and can notify you the moment it changes.

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