OutSystems Status Page

Aug 26, 2026 · resolved Aug 26

On August 26th, between 05:16 UTC and 16:26 UTC, some ODC users experienced delays in the execution of timers. Affected timers remained pending instead of running as scheduled, and subsequent runs did not start. Users in US East / Virginia and Asia Pacific / Singapore were affected. Applications themselves remained available throughout. The issue was caused by a recent platform update that changed how a timer's status is recorded once it has run. Under that update, a timer whose status needed to be recorded more than once in sequence failed to update correctly, leaving it pending and blocking later scheduled executions. To restore service, our team returned the affected part of the platform to its previous version, which stopped the issue recurring for affected users. A permanent correction was then developed, validated and deployed across the platform, and we confirmed that timers were executing normally before closing the incident. We are reviewing our monitoring of timer execution so that issues of this kind are detected automatically rather than through customer reports. We apologise for any disruption caused and thank you for your patience.

Aug 24, 2026 · resolved Aug 24

On August 24th, 2026, some users experienced an issue affecting application deployments in ODC Portal. Affected users intermittently saw the error message: "An error occurred while getting the generated code from revision. \(OS-STGC-60005\)". The issue was caused by an internal scaling tool that interfered with a backend service used to prepare deployment packages, causing delays and errors for some deployment requests. We fixed the scaling configuration to restore normal behavior. To prevent a recurrence, we are working with the provider of the automated scaling tool to correct the underlying behavior, and have put a permanent safeguard in place to stop the affected service from being mismanaged by that tool going forward. We apologize for any disruption caused and thank you for your patience.

Aug 21, 2026 · resolved Aug 21

Between 20 August 9:52 UTC and 21 August 13:22 UTC, some users were unable to generate or edit applications using Mentor in the ODC Portal, and received the error OS-IDE-CONVERSATIONAL-50035. The issue was caused by an outdated permission check that remained in place after a recent change to how the service communicates internally. We removed the outdated check and confirmed that the Mentor App Generator App Editor recovered across the affected regions. We apologise for the disruption this caused.

Aug 12, 2026 · resolved Aug 13

This incident has been resolved.

Aug 12, 2026 · resolved Aug 12

On August 12th, 2026, at approximately 02:56 UTC, we received our first customer report regarding an issue that affected the Application Configuration and IP Filter List features, resulting in these areas failing to load for a number of customers. Application publishing and runtime were not affected. Customers saw the error codes OS-APPC-60043 and OS-CFGC-GEN-60030. This prevented some users from completing required application configuration changes. Normal service was restored at 08:00 UTC. It was caused by a recent update to an internal service that provides configuration data. The update unintentionally changed how requests were routed between instances of that service, so most requests for IP filter information reached an instance that could not answer them and timed out. Our team identified the faulty update and rolled it back across all environments to restore normal behavior. We are improving our pre-release testing and monitoring so that this type of issue is caught before it reaches production, and adding monitoring coverage specifically for this failure mode.

Is OutSystems down right now?

Yes — OutSystems is reporting a major outage as of Aug 28, 1:43 AM UTC.

What is OutSystems's current status?

OutSystems: Partial System Outage. Alert24 checks OutSystems's status page continuously and can notify you the moment it changes.

How do I get alerted when OutSystems goes down?

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