Current Status
Partial System Outage
Components
Recent Incidents
Incident: Error OS-BERT-60409 when using Count in Advanced Query across multiple regions
minorMay 22, 2026 · resolved May 25
On May 22, 2026, we deployed an update intended to improve internal diagnostics. This update added automatic comments to generated SQL statements. In a specific edge case, where count-based queries were used inside nested SQL statements, these added comments disrupted the structure of the query and caused it to fail. Affected applications returned runtime errors and certain database queries could not complete successfully. After deploying a fix for this, services were restored and all affected queries are now functioning normally. We appreciate your patience while this was being resolved and remain committed to continuously improving the stability and reliability of the platform.
Incident affecting Personal Environments for O11 and ODC
majorMay 8, 2026 · resolved May 11
On May 8, 2026, at 12:03 AM UTC, ODC and O11 Personal Environments in the N. Virginia region experienced a service disruption caused by an AWS infrastructure event affecting a single Availability Zone. The disruption was related to an external power and cooling issue that impacted the availability of underlying AWS services. Customers experienced service unavailability, including issues with logging in and publishing applications.The impact was limited to O11 Personal Environments and a small subset of users, while impact on ODC remained contained. As AWS services recovered, many OutSystems environments resumed normal operation automatically. Some environments required additional recovery actions to fully restore service availability. For ODC, the incident was fully resolved on May 9, 2026, at 3:30 AM UTC. Recovery efforts for O11 Personal Environments continued afterward due to the additional complexity of restoring affected environments. All services are now operating as expected, and no user action is required.
Partial System outage
majorApr 21, 2026 · resolved Apr 21
This incident has been resolved.
Login Access Issue with ODC Portal
criticalApr 13, 2026 · resolved Apr 13
On April 13,2026 between 1:13 and 3:07 AM UTC, an incident occurred that prevented users from logging in to the ODC Portal across multiple regions. The issue was caused by a deployment of a Identity Service that required a database schema change that had not yet been applied, resulting in authentication failures. Service was restored after the team initiated a rollback to the previous stable version. Validation confirmed that login functionality was restored for all users. The incident is fully resolved, and all services are operating as expected.
Partial System outage
criticalMar 29, 2026 · resolved Mar 30
The issues affecting our services have been resolved, and all systems are now operating normally. We apologize for any disruption this may have caused to your workflows.
Get alerted when OutSystems goes down
Alert24 monitors OutSystems and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.



