Current Status
All Systems Operational
Components
Recent Incidents
DC03 | Delay in data ingestion
minorMay 14, 2026 · resolved May 14
The lag is cleared and latency is within our SLA threshold. The team will take corrective actions as part of the incident post mortem.
DC04 | Delay in Data Processing
minorMay 13, 2026 · resolved May 14
This incident has been resolved.
[Dashboard-02] Delay in Campaign Sending
minorApr 24, 2026 · resolved Apr 24
This incident has been resolved.
Dashboard 01 - Degraded Performance in Data Ingestion
majorApr 20, 2026 · resolved Apr 21
This incident has been resolved.
DC03 | Lag in data ingestion
noneApr 9, 2026 · resolved Apr 9
There was a degradation identified on DC03 Data Ingestion pipeline since 9th Apr, 10:30 AM IST. This was due to an infra/instance type change which was deployed. This change seemed to be unstable and hence has been reverted now. It resulted in degraded data processing throughput resulting in lag. Duration of the incident: 10:30am IST - 01:45pm IST (~3.15 hours) Impact: The delay in data processing has impact on availability of user updates and events in segmentation. it also had an impact on Event triggered campaigns and flows due to the delay. Resolution: The lag has been recovered as of 01:45pm IST. There is no data loss. Team is currently monitoring the systems and doing a deeper post-mortem to avoid such occurrence in future.
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