Knack Status Page

Apr 17, 2026 · resolved Apr 17

We have received reports that the issue causing some users to see a blank page when accessing their Live Apps has been resolved. We are no longer seeing widespread impact, and this incident is now considered resolved. If you continue to experience issues, we recommend trying an alternate network or contacting your ISP for further assistance. Thank you for your patience while this was ongoing.

Jan 22, 2026 · resolved Jan 22

The issue affecting access to the Builder has been fully resolved. All systems are operating normally. Thanks for your patience while we worked to address this.

Jan 21, 2026 · resolved Jan 21

This issue has been resolved. Access to both Classic and Next Gen has been fully restored for all affected accounts. The issue was caused by a problem with one of our third-party providers and has since been addressed. How We're Preventing This Moving Forward: The logic that determines "Classic" vs. "Next Gen" access will be completely removed from being owned by a third-party vendor, and will be owned by Knack's internal team. This eliminates all exposure our customers have from this third-party vendor publishing a bug/problem that caused this issue. Thank you for your patience while we worked to resolve this.

Dec 22, 2025 · resolved Dec 22

Our engineering team has fixed the issue and services are back to normal. If you notice any more issues after this point please reach out to our support team through the available channels.

Oct 20, 2025 · resolved Oct 20

Our Engineering team has been actively monitoring and testing all Knack services, and we’re happy to report that functionality has returned to normal. The underlying AWS incident remains open as their teams continue to run additional tests and validations, but Knack appears to be fully recovered from the impact. Thank you for your patience while this was resolved.