FormAssembly Status Page

Jun 26, 2026

We have reopened our investigation into reports of connectivity issues from UK customers using BT and EE networks. Although BT previously confirmed that the underlying network issue had been resolved, we continue to receive reports from some customers who are still unable to access FormAssembly. We are working with BT to determine the cause of the continued reports. In the meantime, customers may be able to restore access by connecting through an alternative network, such as mobile data or a different ISP. For reference, our previous incident update is available here: https://status.formassembly.com/incidents/1cgbt78n7h3b We will continue to provide updates as we learn more.

Jun 16, 2026 · resolved Jun 24

The connectivity issue affecting UK BT and EE customers has been resolved. Access to FormAssembly is now fully restored on these networks.

May 21, 2026 · resolved May 21

Earlier today, one of our sending IPs was listed on a third-party blocklist, causing some outbound email notifications to be blocked or delayed by recipient mail servers. The IP has since been delisted, and email delivery has returned to normal. We apologize for the disruption.

May 20, 2026 · resolved May 20

**Update:** We previously marked this incident as resolved, but we have since identified additional accounts that may be affected. Our team is actively investigating and working to restore access. We apologize for the confusion and will continue to provide updates here as we learn more. As a reminder, responses received during the downtime may need to be reprocessed for the connector run to complete. Please check your response log to confirm.

Apr 22, 2026 · resolved Apr 22

Between April 22 and May 18, 2026, an issue caused Form Analytics metrics to be recorded incorrectly, resulting in metrics detail loss for that period. Form submissions and response data were not affected. The issue has since been identified and resolved. Our team is actively working to recover form submission counts for the affected timeframe. Please note that other metrics, including form views, drop-offs, and bounced views, will not display data for the affected period. We sincerely apologize for the disruption.

Is FormAssembly down right now?

Yes — FormAssembly is reporting a all systems operational as of Jul 14, 1:52 AM UTC.

What is FormAssembly's current status?

FormAssembly: Service Under Maintenance. Alert24 checks FormAssembly's status page continuously and can notify you the moment it changes.

How do I get alerted when FormAssembly goes down?

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