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CleverTap System Status Page

Developer Platforms & Tools · monitored by Alert24

All Systems Operational

Current Status

All Systems Operational

View CleverTap System status page ↗

Components

API Ingestion
Operational
API Ingestion
Operational
API Ingestion
Operational
API Ingestion
Operational
API Ingestion
Operational
API Ingestion
Operational
SDK Ingestion
Operational
SDK Ingestion
Operational
SDK Ingestion
Operational
SDK Ingestion
Operational
SDK Ingestion
Operational
SDK Ingestion
Operational
SFTP Imports
Operational
SFTP Imports
Operational
SFTP Imports
Operational
SFTP Imports
Operational
SFTP Imports
Operational
SFTP Imports
Operational
Dashboard Reports
Operational
Dashboard Reports
Operational

Recent Incidents

Outage on MEC region

major

Mar 2, 2026 · resolved Mar 5

We have made necessary infra changes to get the systems up and running. Your Success managers have been communicating with you on this. This will continue to happen to address specific queries, relay information about what followed the AWS outage.

Journey Segment Module Outage

none

Oct 30, 2025 · resolved Oct 30

There was an outage of the segment refresh module in the context of journeys impacting journey movement across segments for a day. It was fixed within a few hours, resuming from the following day.

Partial Outage on EU region

major

Oct 8, 2025 · resolved Oct 8

This incident has been resolved and all our systems are working as expected.

Outage on EU region

major

May 14, 2025 · resolved May 14

The incident has been resolved and all the systems are back to normal.

Partial Outage on SG region

minor

Apr 22, 2025 · resolved Apr 22

The partial outage for some clients in the SG region has been resolved and the system is back to normalcy.

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