Current Status

All Systems Operational

Recent Incidents

Issues with 403 user authentication errors across Atlassian products

none

Mar 4, 2025 · resolved Mar 4

We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.

Slowness in Jira.

none

Sep 2, 2024 · resolved Sep 10

We have identified the root cause of the issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region with several Atlassian Cloud products. All affected products are now back online and no further impact has been observed.

Slow loading times and extended response times for Cloud products in the EU-West region.

none

Sep 10, 2024 · resolved Sep 10

Systems have recovered, and the issue has been mitigated. All affected products are fully operational, with no further impact observed.

High RDS CPU on multiple environments

none

Sep 9, 2024 · resolved Sep 9

Earlier today, we experienced RDS problems for Jira, Jira Service Management, and Jira Work Management. The issue has been resolved, and the services are operating normally.

Data residency migrations halted.

minor

Aug 20, 2024 · resolved Aug 23

The issue with scheduling App data residency migrations has been resolved and the service is operating normally.

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