Current Status
All Systems Operational
Components
Recent Incidents
Issues with Imgix web tools
majorApr 16, 2026 · resolved Apr 16
This incident has been resolved.
Asset Manager errors when uploading to an Azure Source
minorFeb 3, 2026 · resolved Feb 3
This incident has been resolved.
Investigating errors with plan upgrades through the dashboard.
minorJan 26, 2026 · resolved Jan 27
This incident has been resolved.
Uploading errors in Asset Manager
minorJan 12, 2026 · resolved Jan 12
# Summary Between 2026-01-09 21:26 UTC and 2026-01-12 14:18 UTC, some asset uploads returned an upload failure error in Asset Manager despite the uploads completing successfully. Additionally, legacy video customers experienced transcoding delays as a result of the incident. # What Went Wrong A production misconfiguration caused a validation step in the Asset Manager pipeline to fail. As a result: * The legacy video encoding process did not initiate for uploaded videos * Assets did not appear in Asset Manager because they failed validation While affected assets were still available at the origin and accessible via the Rendering and Video APIs, they did not appear in the Asset Manager UI and were not available through the legacy Long-Form Video API. # What we will do to prevent this in the future We have done the following things: 1. Added more alerting and patched logging gaps to catch the issue sooner 2. Fix a flaw in our build system that allowed a two-step deploy to get out of sync
Delayed Reports for CDN and Error Logs
noneNov 20, 2025 · resolved Nov 20
The backfill for the CDN and Error Log reports has been completed. You should now be able to download the reports from the Dashboard or via the API as usual.
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