UiPath Status Page

Jul 9, 2026 · resolved Jul 9

Between 15:42 UTC and 15:58 UTC, Automation Cloud Data Fabric customers in the Japan region experienced a brief interruption in service. The issue occurred due to database maintenance. Our team responded promptly, mitigated the issue, and service has been fully restored.

Jul 9, 2026 · resolved Jul 9

## Customer impact Between July 7, 2026 \(when the defect reached production\) and July 9, 2026 at 2:35 pm UTC \(when the fix finished rolling out\), some attempts to create a new Unstructured and Complex Documents project did not complete normally. The project itself was always created and remained accessible from the project list, but the page showed an error such as "No such source" or "No such project" and returned to the project list instead of opening the new project—interrupting the Autopilot taxonomy generation that runs during project creation. The failure was intermittent, and affected all commercial cloud regions where the feature is available. ## Root cause A recent change introduced a short-lived, in-memory cache of user authorization data in the service, added to improve resilience of authorization checks under load. The cache did not refresh when a user's permissions changed. When a user created a new project, the permissions granted on that new project were not visible to requests served from a stale cache entry \(up to 60 seconds old\), so immediate follow-up requests failed as if the project did not exist. This caused the error, the redirect back to the project list, and the interruption of Autopilot taxonomy generation. ## Detection The issue was identified through internal testing and user reports on the morning of July 9, 2026, and an incident was declared at 11:02 am UTC. The root cause was identified within minutes of the reports. The public status page was updated at 11:34 am UTC, once the affected feature and regional scope were confirmed. We acknowledge the defect was present in production for approximately two days before detection; improving automated detection of this workflow is a follow-up action. ## Response The engineering team traced the failure to the authorization cache change and rolled back that change across all affected regions. The first region was fixed and verified at 12:52 pm UTC, and all regions were remediated by 1:19 pm UTC. Status page updates were posted at 11:34 am, 12:51 pm, and 2:08 pm UTC while the rollout progressed, and the incident was marked resolved at 2:35 pm UTC after verification. ## Follow-up To prevent a recurrence, we are: 1. Replacing the rolled-back change with a corrected version that refreshes cached authorization data when permissions change, validated end-to-end before release. 2. Adding automated end-to-end checks covering project creation with Autopilot taxonomy generation, so a regression in this workflow is detected within minutes.

Jul 8, 2026 · resolved Jul 9

Degraded performance impacting deploying packages has been fully resolved. Impact: All affected functionality is operating normally.

Jul 8, 2026 · resolved Jul 8

The issue has been resolved and Agents performance has returned to expected levels after degraded performance impacted LLM Calls in US and Europe. Impact: No ongoing user impact.

Jul 7, 2026 · resolved Jul 8

Issue is resolved now.

Is UiPath down right now?

No — UiPath is up. All systems operational as of Jul 13, 11:47 PM UTC.

What is UiPath's current status?

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