Current Status
All Systems Operational
Components
Recent Incidents
EU - API v2 - Temporary Service Disruption for a Subset of Accounts
majorJul 18, 2025 · resolved Jul 18
The restoration process for impacted accounts in the EU region has been fully completed, and system monitoring confirms that all services are operating normally. For affected accounts, there may be delayed webhooks related to messages received while those accounts were offline. These are expected to be delivered shortly as backlogged data is processed. Thank you for your patience and understanding throughout this incident.
US & EU: Elevated Errors for iCloud Accounts Due to Ongoing Apple Outage
majorJun 24, 2025 · resolved Jun 25
Apple has confirmed that all iCloud services are now operational following an outage earlier today that impacted several features from roughly 2:36 PM ET to 7:00 PM ET. Our systems are stable, but transient 5XX errors may persist briefly as caches and connections fully recover. Users should experience a return to normal functionality, though signing out and back in can help resolve any lingering issues. We are continuing to monitor the situation and will provide further updates if needed. For full incident details from Apple, see their System Status page. https://www.apple.com/support/systemstatus/
[US] Webhook Delivery Issues
criticalMay 21, 2025 · resolved May 21
The issue affecting Webhook delivery has been resolved. All systems are now functioning normally. Thank you for your understanding.
[US] Elevated 500 Errors on API v2
minorApr 21, 2025 · resolved Apr 21
This incident has been fully resolved. API v2 error rates have remained stable following the manual failover of the impacted database cluster, and all services are operating normally. We sincerely apologize for the disruption this caused to your systems and your customers. Thank you for your patience while we worked to restore full service.
Correction: Ongoing Incident - [US & EU][Subprocessor] Elevated 503 Responses Linked to Fastly Disruption
minorApr 8, 2025 · resolved Apr 9
Between 2025-04-08 14:00 PDT and 2025-04-08 18:04 PDT, customers may have experienced intermittent 503 errors across our services. This was due to an upstream incident affecting our subprocessor, Fastly. To mitigate the issue and restore stability, we’ve rerouted impacted traffic from Fastly to Cloudflare. This change has fully resolved the incident. We’re continuing to monitor closely and will conduct a full postmortem to ensure long-term resilience. Thank you for your patience
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