Current Status
All Systems Operational
Components
Recent Incidents
Degraded delivery of segment metadata to streaming Routing BigQuery destinations
noneApr 17, 2026 · resolved Apr 20
The fix has been fully rolled out, and segment metadata delivery to streaming Routing BigQuery destinations has been confirmed as restored. All affected destinations are operating normally. A tested backfill solution for segment metadata remains available — please contact [email protected] if you would like us to restore segment metadata for the affected period. Thank you for your patience throughout this incident.
Reduced volumes in Insights
majorApr 7, 2026 · resolved Apr 8
This incident has been resolved.
Insights Platform Instability
minorMar 3, 2026 · resolved Mar 3
This incident has been resolved and all impacted services are fully operational: Planning Cohort Sizes AI Recommendations (Optimisation) Dashboard
Data processing delays
minorFeb 25, 2026 · resolved Mar 2
All affected services are now fully operational: Audience Imports Ingestion Batch Routing Insights Event Metrics in Dashboard Server-Side Activations Client-side segmentation and activation operated normally throughout the incident. No data was lost. We appreciate your patience.
Delayed delivery of Routing data
minorFeb 24, 2026 · resolved Feb 24
This issue has been resolved, with data delivery catching up at circa 22:20 UTC.
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