Current Status
All Systems Operational
Components
Recent Incidents
Global: Workpapers - some customers may be experiencing an error page when navigating Workpapers.
minorMay 22, 2026 · resolved May 22
Our team has resolved the issue impacting some partners trying to navigate in Workpapers. We apologise for any inconvenience this has caused. A product release caused Workpapers to become unavailable, and a rollback restored service.
Global: XPM - Some customers are experiencing errors or slowness when accessing client lists in Xero
minorMay 20, 2026 · resolved May 20
Our team has resolved the issue impacting customers trying to access client lists and client insights in Xero. We apologise for any inconvenience this has caused. Within 24 hours we’ll update this page with a brief summary
Global: Xero - some customers would be experiencing errors when logging in.
minorMay 20, 2026 · resolved May 20
Our team has resolved the issue impacting our customers experiencing errors in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity with one of our external providers and has restored service.
Global: Resolved – Platform stable, Post Incident Summary to follow
majorMay 7, 2026 · resolved May 15
Xero is now stable and all customers should be able to use the platform normally. We have not observed any further disruption since our last update and are confident the platform is operating as expected. We sincerely apologise for the series of incidents over the past week and the impact this has had on your business. We know how much you rely on Xero, and we did not meet the standard you deserve. Our engineering teams will continue to monitor the platform closely. We will publish a Post Incident Summary next week, outlining what happened, why, and the steps we are taking to prevent a recurrence.
Global: Xero - some customers may be experiencing issues in Xero
minorMay 6, 2026 · resolved May 6
Our team has resolved the issue causing some customers to experience errors when accessing Xero. We apologise for any inconvenience this has caused.
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