Is Basecone down right now?
No — Basecone is up. All systems operational as of Aug 28, 1:50 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Documents do not appear in Basecone
majorAug 24, 2026 · resolved Aug 24
The fix has been deployed and we are seeing services returning to normal. You can start uploading documents again and looking up documents in the archive should also be possible again. Older documents are still being processed and might take a while to be shown. If a document failed to upload completely please re-upload the document again for successful processing.
Mutlivers Boekhoudgemak connection issue
minorAug 21, 2026 · resolved Aug 21
The issue has been resolved, bookings should be possible again and connection new administrations as well. If you get the message of being disconnected please reconnect your synchronization user and if you have a booking role please check the connection for you own role as well. If you do not know how to do this you can find more information on our knowledgebase support.basecone.com. We will continue to monitor the situation. If you still experience problems when booking please check the Exact status page for any status updates or problems regarding Multivers.
Tagging may be slower
minorJul 30, 2026 · resolved Jul 30
The problem has been identified and has been resolved. The issue was a faulty import server in the tagservice causing problems . Which in turn showed as slowness for the document being tagged or if a request was denied a 500 error message for the user.
Tagging of documents is slow
minorJul 14, 2026 · resolved Jul 14
A solution has been impelmented and the scanning and reappearing of documents should return to normal shortly all tagged document will be scanned and placed in the booking que.
Login problems on the webportal Basecone
noneJul 11, 2026 · resolved Jul 11
There was an outtage in the login service; some people may have experienced 500 errors when they tried to login. The cause was a malfunction of the load balancer this has been corrected.
Get alerted when Basecone goes down
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Basecone status — frequently asked questions
Is Basecone down right now?
No — Basecone is up. All systems operational as of Aug 28, 1:50 AM UTC.
What is Basecone's current status?
Basecone: All Systems Operational. Alert24 checks Basecone's status page continuously and can notify you the moment it changes.
How do I get alerted when Basecone goes down?
Alert24 monitors Basecone and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
