Current Status

All Systems Operational

View Tide status page ↗

Recent Incidents

Web login with QR code not working

none

May 17, 2026 · resolved May 17

A fixed app version will be available tomorrow, Monday.

Card payments and ATM withdrawals disruption

none

May 15, 2026 · resolved May 15

Issue Resolved: Card payments and ATM Withdrawals We've fixed the issue affecting card payments and ATM withdrawals. All services are working as expected, and queued payments are now going through. If you have any queries, tap 'Support' in the app.

Some card payments are being declined

none

May 11, 2026 · resolved May 11

Card payments issue: resolved Details: Card transactions are now going through as usual. Thank you for your patience while we fixed this. We apologise for any inconvenience.

Cards issues

none

Apr 27, 2026 · resolved May 11

This incident has been resolved.

Delays in Tide Accounting

none

May 5, 2026 · resolved May 8

This issue is now resolved. If earlier you had issues with: Your subscription being activated - you should be able to access accounting features now Incorrect reports - please regenerate them and let us know if you need any further assistance Updates on categories/VAT reflected - these should be updating now as usual Thank you for your patience while we were working on resolving this. If you still need assistance, please tap ‘Support’ in your app – we’ll be there to help.

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