Current Status

All Systems Operational

View Redtail Technology status page ↗

Components

Redtail API (REST)

Operational

Redtail CRM

Operational

Redtail Imaging

Operational

Redtail Email

Operational

Retriever Cloud

Operational

Retriever for Tailwag

Operational

Client Services

Operational

Outbound Integrations

Operational

Inbound Integrations/SSO

Operational

Redtail Speak

Operational

Redtail CRM Mobile

Operational

Suite Sync

Operational

Recent Incidents

Redtail Email Authentication Issue Resolved

none

May 28, 2026 · resolved May 28

Our team identified and resolved an issue that was preventing authentication into Redtail Email. A fix was implemented, and service has been restored. Thank you for your patience.

Redtail CRM Multi-Factor Issue

minor

May 5, 2026 · resolved May 11

This incident has been resolved.

Redtail CRM Latency Issues

minor

May 6, 2026 · resolved May 6

This incident has been resolved.

Redtail CRM Data Feed Processing Delays

minor

Mar 25, 2026 · resolved Mar 25

The issue affecting standard Redtail CRM account feed processing has been resolved, and processing is fully restored. Account data is flowing normally, and we are continuing to monitor to confirm sustained stability.

CRM Login Issues

minor

Mar 10, 2026 · resolved Mar 11

The issue causing 500 errors during CRM login has been fully resolved. Users should now be able to log in and access the CRM without any errors. Thank you for your patience as our team worked to restore access. If you experience any continued issues, please reach out to our support team for assistance.

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