PocketSmith Status Page

Apr 18, 2026 · resolved Apr 18

Feed syncing is now completely back to normal, without any delay for transactions being imported. Thank you for your patience!

Jan 9, 2026 · resolved Jan 9

Everything is confirmed working well now. Thanks for your patience while this incident was resolved!

Nov 20, 2025 · resolved Nov 20

We're now confident that this problem has resolved. The root cause for the issue was that upstream network provider maintenance caused a significant decrease of network performance between 12pm and 3pm UTC; during this period the application wasn't unavailable, but connecting to it was significantly slower than it should be. The speed issue then had a knock-on effect of dramatically increasing the number of bank feed related jobs waiting to be processed, which occurred in a flood of these arriving to PocketSmith from around 5pm to 7pm UTC, which led to people not being able to connect to PocketSmith at all. We're currently investigating measures to alleviate knock-on issues like this in the future, but for now everything is back to normal. We appreciate all your patience during this outage!

Jul 30, 2025 · resolved Jul 30

The problem has been resolved, the backlog has cleared and processes have changed so that this issue won't occur again. Apologies for the inconvenience caused, we appreciate your patience!

Jul 28, 2025 · resolved Jul 29

All jobs have been reprocessed successfully, and everything is now back to normal again. Thanks again for your patience during this unexpected outage!