Current Status
Minor Service Outage
Components
Recent Incidents
Reports Dataset Update Delays (Grantelligence)
minorApr 3, 2026
We are currently investigating an issue affecting the Grantelligence product line where the Reports dataset is not updating as expected for customers on grants-07 and grants-ec. Our team is actively working to identify the root cause and restore normal functionality.
AWS latency in EU-WEST-1 Region
minorJan 28, 2026 · resolved Jan 28
AWS has advised that full recovery is expected and services returned to normal.
Report & Card Exports Stuck in “New” Status
minorJan 23, 2026 · resolved Jan 24
The backlog of report jobs has fully cleared, and all scheduled and ad hoc reports are now processing normally.
Service degradation on Microsoft 365 (Business or Enterprise) and Microsoft Azure
minorOct 29, 2025 · resolved Oct 30
All products operational
Jira Outage
minorOct 20, 2025 · resolved Oct 21
AWS restored Network Load Balancer health checks, and as recovery progressed, temporary throttles on certain operations were gradually lifted. As of now, all affected AWS services have returned to normal operation. Fluxx systems have remained stable throughout the recovery process, and we continue to monitor performance closely.
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