Ytel Status Page logo

Ytel Status Page Status Page

Telephony & CPaaS · monitored by Alert24

ytel.com ↗
Minor Incident

Is Ytel Status Page down right now?

Yes — Ytel Status Page is reporting a minor incident as of Oct 12, 4:57 AM UTC.

Current Status

Partially Degraded Service

View Ytel Status Page status page ↗

Components

Voice
Operational
Contact Center Admin Portal
Operational
Ytel Universe Customer Portal
Operational
Data Center - West
Operational
Account Management
Operational
SMS
Operational
Google Cloud Platform Google Cloud Storage
Operational
Data Center - East
Operational
Contact Center Agent Portal
Operational
Call Recording
Operational
Numbers (API)
Operational
Google Cloud Platform Google App Engine
Operational
Voice Calls
Operational
Call Tracking
Operational
Carrier Services
Operational
Google Cloud Platform Google Kubernetes Engine
Operational
Data Management / Contacts
Degraded
Contacts
Operational
Contacts
Operational
Reporting
Degraded

Recent Incidents

Reporting Jobs imports and Exports

minor

Sep 23, 2026

Reporting Job imports and exports are now functioning as expected. We are continuing to investigate an issue affecting email delivery notifications. Our team is actively working to restore normal notification functionality and will provide further updates as they become available. We appreciate your patience and apologize for any inconvenience.

Google Cloud Services – Elevated Latency effecting voice calls

minor

Sep 1, 2026 · resolved Sep 1

Latency continues to remain within acceptable thresholds and is no longer impacting services. Our team will continue to monitor system performance to ensure continued stability. We appreciate your patience and apologize for any inconvenience experienced during the disruption.

Investigating Missing Contact Center Call URL Triggers

minor

Aug 13, 2026 · resolved Aug 14

The issue affecting Contact Center Call URL triggers has been resolved. The fix has been successfully deployed, and we have confirmed that Call URL triggers are operating normally. We appreciate your patience while we worked to resolve this issue.

Voice Calls not completing as expected

major

Jun 14, 2026 · resolved Jun 14

Calls have continued to complete as expected, and our monitoring has confirmed that service remains stable. The issue has been fully resolved, and normal operations have been restored. We appreciate your patience and understanding while we investigated and addressed this matter.

Time Sync Errors

minor

May 8, 2026 · resolved May 8

The issue causing time synchronization errors for a small subset of Ytel Contact Center customers has been resolved. Our monitoring has confirmed that systems are operating normally and affected functionality has returned to expected behavior. We appreciate your patience while our team investigated and resolved this issue.

Get alerted when Ytel Status Page goes down

Alert24 monitors Ytel Status Page and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

Start free — no credit card

Ytel Status Page status — frequently asked questions

Is Ytel Status Page down right now?

Yes — Ytel Status Page is reporting a minor incident as of Oct 12, 4:57 AM UTC.

What is Ytel Status Page's current status?

Ytel Status Page: Partially Degraded Service. Alert24 checks Ytel Status Page's status page continuously and can notify you the moment it changes.

How do I get alerted when Ytel Status Page goes down?

Alert24 monitors Ytel Status Page and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

More Telephony & CPaaS status pages