Twilio Status Page

Jul 13, 2026 · resolved Jul 13

The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in affected countries is operating normally.

Jul 13, 2026 · resolved Jul 13

The incident has been resolved and SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States are operating normally.

Jul 13, 2026

We are aware of an issue affecting Direct Send WhatsApp templates, where templates are receiving unexpected status updates that are causing message send failures. Customers using Direct Send to send WhatsApp outbound messages may be experiencing failures. Our team is actively investigating the root cause. We will provide another update in 4 hours or as soon as more information becomes available.

Jul 13, 2026

Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Jul 13, 2026

We have observed a recovery in SMS delivery from Twilio to Vonage United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Is Twilio down right now?

Yes — Twilio is reporting a minor incident as of Jul 13, 11:49 PM UTC.

What is Twilio's current status?

Twilio: Partially Degraded Service. Alert24 checks Twilio's status page continuously and can notify you the moment it changes.

How do I get alerted when Twilio goes down?

Alert24 monitors Twilio and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.