Current Status

All Systems Operational

View Telerivet status page ↗

Components

Web Dashboard

Operational

REST API

Operational

Recent Incidents

Emails not being sent

none

Feb 14, 2023 · resolved Feb 14

Outgoing emails were delayed between 01:08 and 01:55 UTC due to a DNS change made by Telerivet's transactional email service provider (SendGrid), which was incompatible with a configuration setting on Telerivet's servers. This issue has been resolved by updating a configuration setting on Telerivet's servers.

Delays in updating search indexes

none

Nov 24, 2021 · resolved Nov 25

Telerivet has deployed a fix to improve performance of indexing new messages for search. New messages are currently being indexed without a delay.

Database connectivity issue

critical

May 22, 2021 · resolved May 23

Telerivet has not detected any further issues with database connectivity or data integrity, and has verified that no scheduled messages or other data were lost due to this issue.

Database connectivity issue

none

Jan 12, 2021 · resolved Jan 13

Telerivet has not encountered any issues with database connectivity since reverting the software update yesterday. All systems are operating normally.

Nexmo API outage

none

Jul 17, 2020 · resolved Jul 18

Nexmo has reported that all services have recovered. For more information, see https://www.nexmostatus.com/incidents/6p4nlld7n4br .

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