Current Status
All Systems Operational
Components
Recent Incidents
Link Shortener Issues
majorMay 18, 2026 · resolved May 18
This incident has been resolved, and we have seen a full recovery from this issue. Please reach out to our support team if you continue to have any issues with links sent from your account.
Account Access Issues
criticalApr 25, 2026 · resolved Apr 25
We are happy to report this incident has been resolved. You should now be able to access your account as expected.
Outbound SMS & MMS - Message Review Delays
minorJan 22, 2026 · resolved Jan 22
This incident has been resolved. We can confirm that messages needing further review are routing into our tool properly, and are now being reviewed as we receive them. No messages should have been lost during this time. Thank you for your understanding this afternoon!
Live Chat Support - Unable to Initiate a Chat and Slowness
noneJan 9, 2026 · resolved Jan 9
Intercom has confirmed that all services are restored to normal. Live chats and emails are now working as expected. Please don’t hesitate to call our customer support team at (866) 259-1887 if you are seeing any further issues. Thanks for your patience and understanding this afternoon!
Account Access Issues
criticalNov 12, 2025 · resolved Nov 12
We are happy to report this incident has been resolved. You should now be able to access your account as expected.
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